Using Windstream
tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 3 ms 2 ms 2 ms
2 14 ms 10 ms 10 ms h1.48.91.75.dynamic.ip.windstream.net [75.91.48.
1]
3 18 ms 19 ms 11 ms ge1-0-8-0.pe03.wndr01-ga.us.windstream.net [166.
102.72.134]
4 12 ms 13 ms 12 ms xe1-0-1-0.pe05.atln01-ga.us.windstream.net [173.
186.112.212]
5 15 ms 15 ms 16 ms et-8-0-0-0.cr01.atln01-ga.us.windstream.net [40.
132.58.198]
6 17 ms 16 ms 17 ms ae-22.r04.atlnga05.us.bb.gin.ntt.net [129.250.20
3.1]
7 15 ms 16 ms 14 ms be3001.ccr41.atl04.atlas.cogentco.com [154.54.13
.197]
8 22 ms 19 ms * be2848.ccr42.atl01.atlas.cogentco.com [154.54.6.
117]
9 29 ms 28 ms 28 ms be2113.ccr42.dca01.atlas.cogentco.com [154.54.24
.221]
10 73 ms 34 ms 33 ms be2807.ccr42.jfk02.atlas.cogentco.com [154.54.40
.109]
11 * 37 ms 39 ms be2096.ccr22.bos01.atlas.cogentco.com [154.54.30
.42]
12 42 ms 40 ms 40 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.c
om [154.54.46.130]
13 38 ms 39 ms 36 ms 38.111.40.114
14 46 ms 37 ms 36 ms 198.49.243.253
15 * * * Request timed out.
16 41 ms 38 ms 40 ms xboxpatchserver.crypticstudios.com [208.95.185.4
1]
Trace complete.
im at a loss as to whats wrong. Ive unistalled and reinstalled, contacted my ISP, changed my IP adress, tried using Proxies, disabled my firewall and Antivirus (and opened ports) absolutely nothing stops the continuous SNR issue.
"So let me get this straight... We were cruising along at Warp 7 when we heard a distress call and moved in to investigate. But now you're telling me it was just the Captain's opening hail and we are the ones who are stuck? How could we respond to something we hadn't even done yet...am I making any sense here?" - Tom Paris
0
Comments
whirlpool.net.au/wiki/adsl_problems
Also, I would only do the "Hard reset your modem" step as a last resort before calling in the comms guy - if you do not have all the settings, it is painful to set it back up again
Might is not always right - the powerful sometimes forget that.
The Small BandI had a similar problem a few months back, I raised a ticket from my ARC portal (the one before you patch/play the game). As I was investigating, the problem mysteriously went away....
They will ask you for the following, so may as well get it and put it in your ticket:
Open a command prompt, type in "ping patchserver.crypticstudios.com -t" and hit enter. The '-t' is important, as it will keep the ping going until manually stopped, instead of just 4 pings. As this runs, launch the game and play as normal until you get the connection issue, then go back to this command window and hit Ctrl+C to stop the ping. It should then display the results, including any spikes in packet loss. Please copy this and put it in your ticket.
This will not solve the problem, but is one step in the ladder to the solution.
Might is not always right - the powerful sometimes forget that.
The Small BandPing statistics for 208.95.185.41:
Packets: Sent = 396, Received = 392, Lost = 4 (1% loss),
Approximate round trip times in milli-seconds:
Minimum = 38ms, Maximum = 256ms, Average = 46ms
This is what popped up now and ill send a tcicket but just like the last 6 times they will respons Check your ISP and when i call them they say its an issue on the side of the site im trying to connect to as usual.
Might is not always right - the powerful sometimes forget that.
The Small BandPackets: Sent = 40, Received = 11, Lost = 29 (72% loss),
Approximate round trip times in milli-seconds:
Minimum = 42ms, Maximum = 217ms, Average = 63ms
and now when i cant even get past login screen
https://telconotes.wordpress.com/2013/03/15/how-to-troubleshoot-packet-loss-with-ping-command/
I would recommend using your tracert and doing the same ping, but to the next last address (198.49.243.253). Keep working your way back up your list until the packet loss stops (or is very few). The one before it is the culprit (more than likely)! There may be some blackhole routers between the good and bad one, so that is another problem... but at least you will narrow it down, and will likely have some ammo to go your ISP with.
Might is not always right - the powerful sometimes forget that.
The Small Band