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Unable to use Maze Engine XP boost item

kvetkvet Member, NW M9 Playtest Posts: 2,700 Arc User
I have 19 alts - all of them but one had no problems at all. But one of them can't for some reason. When I tried, I got the following error:



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    beckylunaticbeckylunatic Member, NW M9 Playtest Posts: 14,231 Arc User
    There are some people reporting they can't use it. Only one of them also provided the information that affected characters were a GF and OP.

    I have only claimed it on level 70s thus far and have not attempted to use it, personally.
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    Neverwinter Census 2017

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    bareftmonkeybareftmonkey Member, NW M9 Playtest Posts: 20 Arc User
    I have this problem too, with a level 70 TR. My other 3 characters, also level 70, were fine.
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    niubaracsniubaracs Member, NW M9 Playtest Posts: 12 Arc User
    Same, tr lvl 70
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    phenomenon82phenomenon82 Member Posts: 10 Arc User
    Same , HR lvl 70
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    t8xt8x Member, NW M9 Playtest Posts: 113 Arc User
    Same, lvl 70 DC
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    kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    I personally have not experienced this issue with any of my characters, but I will forward this along.
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    sorce#8115 sorce Member Posts: 1,009 Arc User
    Thoughts - the message you get is when you try to add a mount that you've already added to the stable.

    Since in your screen shot, I don't see the Green mount that came with the pack, did you add the mount to your stable first on this toon?
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    gallifreyan999gallifreyan999 Member Posts: 31 Arc User
    edited March 2016
    I also can't use this XP scroll on two of my alts - both just below lvl 70, one a CW, the other a SW. It worked on other toons just fine.

    So there's a fair spread of classes can't use this so I don't think the problem lies there.
    Post edited by gallifreyan999 on
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    kdawgenigmakdawgenigma Member Posts: 53 Arc User
    lvl 63 rogue here. got the message since day maze engine went live. customer support said they are sending the issue to a dev and that's where it sits for me.

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    -The actions of Cryptic, on the other hand......
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    bareftmonkeybareftmonkey Member, NW M9 Playtest Posts: 20 Arc User
    I see that this problem still persists. Have the devs had a chance to look at it?
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    beckylunaticbeckylunatic Member, NW M9 Playtest Posts: 14,231 Arc User
    edited April 2016

    Thoughts - the message you get is when you try to add a mount that you've already added to the stable.

    Since in your screen shot, I don't see the Green mount that came with the pack, did you add the mount to your stable first on this toon?

    I was able to use the XP item on 14 characters that had already used the horse, so that's not it.
    Guild Leader - The Lords of Light

    Neverwinter Census 2017

    All posts pending disapproval by Cecilia
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    bareftmonkeybareftmonkey Member, NW M9 Playtest Posts: 20 Arc User
    It fixed it for me too. Thank you to to the guys at Cryptic for sorting this out :)
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    kvetkvet Member, NW M9 Playtest Posts: 2,700 Arc User
    Is fixed for me too. The one toon of mine that had this issue was able to use the the boost.
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