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Forums > Home› Neverwinter Game Support› Peer to Peer Tech Forum

[PC] Diagnosing Lag & Ruberbanding

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Comments

  • rends03rends03 Member Posts: 17 Arc User
    edited December 2015
    Severe rubberbanding assistance request

    PC. ISP Cox Cable. Louisiana, United States.

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 6 ms 7 ms 7 ms 10.130.32.1
    3 7 ms 9 ms 8 ms 70.169.88.100
    4 19 ms 7 ms 7 ms 70.169.88.192
    5 38 ms 25 ms 17 ms dalsbprj01-ae1.0.rd.dl.cox.net [68.1.2.109]
    6 17 ms 17 ms 17 ms 68.105.30.22
    7 16 ms 18 ms 34 ms ae7.cr2.dfw2.us.zip.zayo.com [64.125.20.233]
    8 64 ms 61 ms * ae27.cs2.dfw2.us.eth.zayo.com [64.125.30.182]
    9 61 ms 89 ms 93 ms ae5.cs2.iah1.us.eth.zayo.com [64.125.28.102]
    10 61 ms * 61 ms ae3.cs2.dca2.us.eth.zayo.com [64.125.29.44]
    11 52 ms 54 ms 53 ms ae27.cr2.dca2.us.zip.zayo.com [64.125.30.249]
    12 * * * Request timed out.
    13 62 ms 60 ms 60 ms ae2.mpr3.bos2.us.zip.zayo.com [64.125.25.41]
    14 59 ms 59 ms 59 ms 208.184.110.70.IPYX-072053-002-ZYO.above.net [20
    8.184.110.70]
    15 60 ms 59 ms 60 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    16 62 ms 75 ms 60 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    17 60 ms 59 ms 59 ms 198.49.243.250
    18 799 ms 840 ms 805 ms 198.49.243.253
    19 * * * Request timed out.
    20 60 ms 62 ms 59 ms xboxpatchserver.crypticstudios.com [208.95.185.4
    1]

    Trace complete.


    contacting nettest server..timed out
    hit return to exit
    Devout Cleric
    Pax Draconis
    Mindflayer Server
    Paxgaming.com
  • wilkerson83wilkerson83 Member Posts: 18 Arc User
    I am in Amarillo, Tx in the United States. The game was running smoothly until mid-morning to day 1/1/2016. Now I am lagging uncontrollably. I have ran speed tests on my connection and everything is where it should be.

    Microsoft Windows [Version 10.0.10240]
    (c) 2015 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms HoloNet
    2 * * * Request timed out.
    3 16 ms 15 ms 8 ms 173-219-222-29.suddenlink.net
    4 43 ms 42 ms 43 ms 173-219-233-239.suddenlink.net
    5 49 ms 47 ms 41 ms ae2-115.dal33.ip4.gtt.net [46.33.80.101]
    6 99 ms 99 ms 98 ms xe-3-0-0.bos10.ip4.gtt.net [141.136.109.138]
    7 101 ms 107 ms 100 ms internap-gw.ip4.gtt.net [77.67.77.54]
    8 108 ms 98 ms 103 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    9 100 ms 94 ms 94 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    10 99 ms 96 ms 100 ms 198.49.243.250
    11 784 ms 873 ms 874 ms 198.49.243.253
    12 * * * Request timed out.
    13 96 ms 95 ms 107 ms xboxpatchserver.crypticstudios.com [208.95.185.41]

    Trace complete.

    C:\WINDOWS\system32>

    CrypticNetTest

    contacting nettest server..timed out
    hit return to exit

  • jostaf74jostaf74 Member, NW M9 Playtest Posts: 2 Arc User
    i dont remmeber that the game where this laggy..i came back after a year of.. downloaded the game ..trying to figure out whats wrong.
    Microsoft Windows [Version 10.0.10586]
    (c) 2015 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms
    2 <1 ms <1 ms <1 ms 62.63.198.189
    3 4 ms 4 ms 4 ms gav-cr1.sto-cr1.bahnhof.net [85.24.151.194]
    4 5 ms 5 ms * te0-7-0-9.ccr21.sto01.atlas.cogentco.com [149.6.168.141]
    5 5 ms 4 ms 5 ms be2396.ccr21.sto03.atlas.cogentco.com [130.117.50.121]
    6 27 ms 27 ms 27 ms be2281.ccr41.ham01.atlas.cogentco.com [154.54.63.1]
    7 36 ms 36 ms 36 ms be2815.ccr41.ams03.atlas.cogentco.com [154.54.38.205]
    8 46 ms 46 ms 46 ms be2182.ccr21.lpl01.atlas.cogentco.com [154.54.77.246]
    9 108 ms 108 ms 108 ms be2386.ccr21.bos01.atlas.cogentco.com [154.54.44.161]
    10 108 ms 109 ms 108 ms te0-0-1-0.rcr12.b002133-1.bos01.atlas.cogentco.com [66.28.4.42]
    11 113 ms 113 ms 112 ms 38.104.252.70
    12 108 ms 108 ms 108 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    13 109 ms 108 ms 108 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    14 111 ms 112 ms 114 ms 198.49.243.250
    15 112 ms 112 ms 112 ms 198.49.243.253
    16 * * * Request timed out.
    17 108 ms 108 ms * patchserver2.crypticstudios.com [208.95.185.41]
    18 109 ms 108 ms 108 ms patchserver2.crypticstudios.com [208.95.185.41]

    Trace complete.

    C:\WINDOWS\system32>




    contacting nettest server..
    Local IP:xxxxxxxxxxx
    Ping: 103.5 msec
    Port: 80: 28 KB/sec 3 KB/sec 36 KB/sec 500
    Port: 80: 27 KB/sec 3 KB/sec 36 KB/sec 500
    Port: 443: 26 KB/sec 3 KB/sec 35 KB/sec 500
    Port: 443: 29 KB/sec 3 KB/sec 39 KB/sec 500
    Port: 7255: 31 KB/sec 3 KB/sec 40 KB/sec 500
    Port: 7255: 32 KB/sec 3 KB/sec 41 KB/sec 500
    Port: 7003: 23 KB/sec 4 KB/sec 33 KB/sec 500
    Port: 7003: timed out
    Port: 7202: 24 KB/sec 7 KB/sec 48 KB/sec 500
    Port: 7202: 24 KB/sec 6 KB/sec 49 KB/sec 500
    Port: 7499: 27 KB/sec 6 KB/sec 39 KB/sec 500
    Port: 7499: 20 KB/sec 6 KB/sec 39 KB/sec 500
    Port: 80: 32 KB/sec 6 KB/sec 44 KB/sec 500
    Idle NIC bandwidth Send: 4 KB/sec Recv: 8 KB/sec
    hit return to exit
  • mrnobbsmrnobbs Member Posts: 1 Arc User
    Hi, I've been experiencing frequent disconnects and significant server lag such that I'm unable to play what is my favorite game. My ISP is Starhub and I'm in Singapore. Refer to traceroute below. Please help.


    *******
    Microsoft Windows [Version 6.3.9600]
    (c) 2013 Microsoft Corporation. All rights reserved.

    C:\Users\User>tracert patchserver.crypticstudios.com"

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 13 ms 5 ms 5 ms 182.55.225.2
    2 6 ms 5 ms 4 ms an-ts-br05.starhub.net.sg [183.90.44.33]
    3 5 ms 4 ms 4 ms 183.90.44.17
    4 6 ms 5 ms 6 ms 203.116.61.118
    5 260 ms 259 ms 259 ms bst-edge-05.inet.qwest.net [67.14.30.130]
    6 251 ms 251 ms 250 ms 65.120.117.250
    7 248 ms 249 ms 249 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    8 249 ms 248 ms 248 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    9 249 ms 248 ms 248 ms 198.49.243.250
    10 249 ms 250 ms 249 ms 198.49.243.253
    11 * * * Request timed out.
    12 248 ms 248 ms 249 ms xboxpatchserver.crypticstudios.com [208.95.185.4
    1]

    Trace complete.

    C:\Users\User>
    ************

    thanks,
    MrNobbs
  • alkealke Member Posts: 1 Arc User
    yo, I've been banned from the server (I don't know anything about that), how much time do I have to wait before I can play again? I've already waited almost 2 days
  • jazyjefjazyjef Member, NW M9 Playtest Posts: 10 Arc User
    Good afternoon, Rubberbanding is being experienced in game after mod 9 launch, always had it in IWD, however more prevalent now in all zones.
    1. ISP Provider..pldt (Fibr)
    2. connecting from Philippines Zambales
    3. Microsoft Windows [Version 6.3.9600]
    (c) 2013 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 7 ms 9 ms 10 ms 10.133.227.82
    2 16 ms 11 ms 19 ms 192.168.1.1
    3 18 ms 8 ms 9 ms HAMSTER.xx.x.x.static.pldt.net [HAMSTER.xx.x.x]
    4 17 ms 19 ms 20 ms 119.93.255.205
    5 14 ms 17 ms 12 ms 210.213.130.118.static.pldt.net [210.213.130.118
    ]
    6 17 ms 39 ms 19 ms 210.213.130.170.static.pldt.net [210.213.130.170
    ]
    7 315 ms 309 ms 319 ms las-b3-link.telia.net [80.239.161.97]
    8 364 ms 369 ms 429 ms nyk-bb2-link.telia.net [80.91.246.227]
    9 374 ms 379 ms 379 ms bost-b1-link.telia.net [80.91.249.15]
    10 375 ms 373 ms 370 ms internap-ic-304640-bost-b1.c.telia.net [62.115.3
    8.110]
    11 374 ms 398 ms 379 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    12 371 ms 379 ms 377 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 388 ms 399 ms 389 ms patchserver2.crypticstudios.com [208.95.185.41]


    Trace complete.

    unable to allocate performance buffer
    contacting nettest server..
    Local IP: HAMSTER.xx.xx.x
    Ping: 333.8 msec
    Port: 80: 67 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 80: timed out
    Port: 443: 189 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 443: 196 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7255: timed out
    Port: 7255: 179 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7003: timed out
    Port: 7003: 215 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7202: 193 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7202: 178 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7499: 172 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7499: 180 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 80: 213 KB/sec 0 KB/sec 0 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit

    Thank you for your attention
  • jaotutjaotut Member, NW M9 Playtest Posts: 576 Arc User
    I've been getting pretty bad latency for the past 2 days, whenever I logged into a character, it takes about 5 seconds before I can do anything, then I'd get lag spikes and it's barely playable. I've just tried connecting to EU proxy, and it got better, but my average ping is around 450-500ms, as compare to my normal 300ms with no proxy.

    I think the problem is between my ISP with the US servers, not sure what I can do about it, if there's any suggestions it'll be appreciated.

    ISP Provider is Telstra.
    Location is Australia Melbourne.
    Using Windows 10.

    C:\WINDOWS\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 3 ms 3 ms 4 ms 192.168.0.1
    2 * * * Request timed out.
    3 13 ms 15 ms 14 ms ***-xx-HAMSTER-HAMSTER-x.wa.bigpond.net.au [xx.xx.HAMSTER.x]
    4 19 ms 18 ms 15 ms bundle-ether4.win-edge901.melbourne.telstra.net [203.50.76.10]
    5 16 ms 14 ms 16 ms bundle-ether11.win-core10.melbourne.telstra.net [203.50.11.107]
    6 31 ms 32 ms 30 ms bundle-ether12.ken-core10.sydney.telstra.net [203.50.11.122]
    7 28 ms 27 ms 25 ms bundle-ether1.pad-gw11.sydney.telstra.net [203.50.6.61]
    8 27 ms 26 ms 24 ms bundle-ether1.sydp-core04.sydney.reach.com [203.50.13.90]
    9 170 ms 166 ms 163 ms 202.84.136.194
    10 161 ms 162 ms 162 ms i-0-5-0-3.paix02.bi.telstraglobal.net [202.40.149.118]
    11 167 ms 169 ms 170 ms te0-0-0-3.ccr21.sjc04.atlas.cogentco.com [154.54.11.157]
    12 162 ms 162 ms 162 ms be2015.ccr21.sfo01.atlas.cogentco.com [154.54.7.173]
    13 201 ms 200 ms 202 ms be2132.ccr21.mci01.atlas.cogentco.com [154.54.30.54]
    14 211 ms 213 ms 211 ms be2831.ccr41.ord01.atlas.cogentco.com [154.54.42.166]
    15 218 ms 219 ms 220 ms be2717.ccr21.cle04.atlas.cogentco.com [154.54.6.222]
    16 230 ms 230 ms 232 ms be2878.ccr21.alb02.atlas.cogentco.com [154.54.26.130]
    17 235 ms 236 ms 236 ms be2299.ccr21.bos01.atlas.cogentco.com [154.54.43.9]
    18 241 ms 236 ms 236 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.134]
    19 234 ms 244 ms 245 ms 38.111.40.114
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 235 ms * 242 ms patchserver2.crypticstudios.com [208.95.185.41]

    Trace complete.

    contacting nettest server..
    Local IP:
    Ping: 230.8 msec
    Port: 80: 17 KB/sec 6 KB/sec 42 KB/sec 500
    Port: 80: 14 KB/sec 4 KB/sec 38 KB/sec 500
    Port: 443: 17 KB/sec 7 KB/sec 47 KB/sec 500
    Port: 443: 14 KB/sec 5 KB/sec 40 KB/sec 500
    Port: 7255: 13 KB/sec 6 KB/sec 42 KB/sec 500
    Port: 7255: 15 KB/sec 8 KB/sec 71 KB/sec 500
    Port: 7003: 11 KB/sec 5 KB/sec 33 KB/sec 500
    Port: 7003: 12 KB/sec 6 KB/sec 79 KB/sec 500
    Port: 7202: 12 KB/sec 6 KB/sec 61 KB/sec 500
    Port: 7202: 8 KB/sec 6 KB/sec 69 KB/sec 500
    Port: 7499: 10 KB/sec 7 KB/sec 48 KB/sec 500
    Port: 7499: 15 KB/sec 10 KB/sec 75 KB/sec 500
    Port: 80: 12 KB/sec 7 KB/sec 57 KB/sec 500
    Idle NIC bandwidth Send: 4 KB/sec Recv: 7 KB/sec
    hit return to exit
    Merlin - CW Merlyn - HR Psylocke - TR Black Widow - GWF


    Have the gear and skills, but lack the friends to play with? Come and apply for Essence of Aggression. We have been here and strong since beta. (Immature, rude, and arrogant people will not be accepted)
  • xarharaxarhara Member Posts: 3 Arc User
    edited May 2016
    3 12 ms 13 ms 12 ms CPE-58-160-250-1.wa.bigpond.net.au [58.160.250.1]
    4 14 ms 13 ms 14 ms bundle-ether4.cha-edge901.brisbane.telstra.net [203.50.44.40]
    5 14 ms 14 ms 15 ms bundle-ether6.cha-core4.brisbane.telstra.net [203.50.11.140]
    6 30 ms 30 ms 31 ms bundle-ether11.ken-core10.sydney.telstra.net [203.50.11.72]
    7 28 ms 33 ms 31 ms bundle-ether1.pad-gw11.sydney.telstra.net [203.50.6.61]
    8 35 ms 32 ms 28 ms bundle-ether1.sydp-core04.sydney.reach.com [203.50.13.90]
    9 175 ms 177 ms 177 ms i-12.paix-core01.bx.telstraglobal.net [202.84.136.194]
    10 175 ms 176 ms 177 ms i-0-5-0-4.paix02.bi.telstraglobal.net [202.40.149.122]
    11 176 ms 176 ms 193 ms te0-0-0-3.ccr21.sjc04.atlas.cogentco.com [154.54.11.157]
    12 177 ms 176 ms 179 ms be2016.ccr22.sfo01.atlas.cogentco.com [154.54.0.177]
    13 215 ms 221 ms 214 ms be2133.ccr22.mci01.atlas.cogentco.com [154.54.30.66]
    14 225 ms 227 ms 226 ms be2832.ccr42.ord01.atlas.cogentco.com [154.54.44.170]
    15 232 ms 234 ms 232 ms be2718.ccr22.cle04.atlas.cogentco.com [154.54.7.130]
    16 244 ms 246 ms 250 ms be2879.ccr22.alb02.atlas.cogentco.com [154.54.29.174]
    17 247 ms 247 ms 247 ms be2302.ccr22.bos01.atlas.cogentco.com [154.54.43.13]
    18 250 ms 250 ms 253 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.130]
    19 249 ms 249 ms 250 ms 38.111.40.114
    20 248 ms * 251 ms 198.49.243.253
    21 * * * Request timed out.
    22 250 ms * 252 ms xboxpatchserver.crypticstudios.com [208.95.185.41]
    Location : Gold Coast Australia
    ISP : Telstra Bigpond
  • xarharaxarhara Member Posts: 3 Arc User
    my ping is currently 1489
  • xarharaxarhara Member Posts: 3 Arc User
    its pretty obvious by looking at all these results that there is an issue with whatever is our 2nd last hop
  • UnknownUnknown
    edited May 2016
    This content has been removed.
  • swipedkill13swipedkill13 Member Posts: 2 Arc User
    I got this, and im rubberbanding all over the place, also connection lost every 20 seconds.
    tracert
    Microsoft Windows [Version 10.0.10586]
    (c) 2015 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.178.1
    2 * * * Request timed out.
    3 8 ms 8 ms 8 ms mnd-rc0001-cr101-xe-2-1-2-0.core.as9143.net [213.51.189.137]
    4 14 ms 45 ms 10 ms asd-tr0042-cr101-ae7-0.core.as9143.net [213.51.158.2]
    5 * * * Request timed out.
    6 113 ms 111 ms 113 ms us-was02a-rd2-ae105-0.aorta.net [84.116.130.66]
    7 113 ms 112 ms 112 ms us-was03a-ri1-ae10-0.aorta.net [84.116.130.174]
    8 126 ms 128 ms 127 ms xe-5-0-3 [204.148.11.109]
    9 139 ms 136 ms 135 ms 0.ae2.GW15.BOS4.ALTER.NET [140.222.231.203]
    10 * * 117 ms internap-gw.customer.alter.net [152.179.134.214]
    11 119 ms 116 ms 117 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    12 116 ms 116 ms 120 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    13 116 ms 116 ms 117 ms 198.49.243.253
    14 * * * Request timed out.
    15 119 ms 116 ms 116 ms patchserver2.crypticstudios.com [208.95.185.41]

    Trace complete.

    C:\Windows\system32>




    CrypticNetTest
    contacting nettest server..
    Local IP: 94.210.116.7
    Ping: 115.4 msec
    Port: 80: 331 KB/sec 10 KB/sec 351 KB/sec 500
    Port: 80: 178 KB/sec 12 KB/sec 191 KB/sec 500
    Port: 443: 364 KB/sec 48 KB/sec 1444 KB/sec 500
    Port: 443: 367 KB/sec 12 KB/sec 390 KB/sec 500
    Port: 7255: 385 KB/sec 11 KB/sec 409 KB/sec 500
    Port: 7255: timed out
    Port: 7003: timed out
    Port: 7003: 383 KB/sec 13 KB/sec 406 KB/sec 500
    Port: 7202: 380 KB/sec 11 KB/sec 404 KB/sec 500
    Port: 7202: 341 KB/sec 11 KB/sec 362 KB/sec 500
    Port: 7499: 381 KB/sec 13 KB/sec 404 KB/sec 500
    Port: 7499: 356 KB/sec 15 KB/sec 379 KB/sec 500
    Port: 80: 375 KB/sec 11 KB/sec 398 KB/sec 500
    Idle NIC bandwidth Send: 3 KB/sec Recv: 5 KB/sec
    hit return to exit
  • swipedkill13swipedkill13 Member Posts: 2 Arc User
    edited May 2016
    I see this thread is not at all helpfull. i thought it would offer me with at least some degree of help, but instead i just get ignored here. Still rubberbanding like crazy cant do HAMSTER. getting annoying as hell, some help would be very much appreciated...

    Edit: no, its not on my end. every other thing on the internet, every other MMORPG, everything else runs just fine. no issues with that at all, its just this game.
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