problem with demonic ichor

visael79 · November 2015

tooltip says that there is 400 limit per week, but i have 362 (I not spent any ichor for stuff) and game says that i reached weekly limit and now don`t get any ichor from skirmishes, heroics encounters etc.

wildfirede · November 2015

Same issue here not spend anything have 156 limit is at 176/400 ----- as it is exactly 20 and i did not pick a reward from a dragon key chest once - can it be that even if you cancel the chest the reward you did not take counts to the limit ? gg on having my first item this week.

beckylunatic · November 2015

wildfirede said:
Scan it be that even if you cancel the chest the reward you did not take counts to the limit ?

dingdingding winner

asterdahl · November 2015

wildfirede said:
...can it be that even if you cancel the chest the reward you did not take counts to the limit ? gg on having my first item this week.

We can confirm that this is in fact the issue. Unfortunately there is a bug with previewing chests that causes the weekly cap to increment regardless of whether you open it or not. For now it is recommended that unless you have already hit the weekly cap, or are intending to open the chest, that you not examine it. We apologize for the inconvenience caused by this issue and will have an update as soon as this issue is resolved.

chartos · November 2015

i have 390 and it says 400/400, gaaaawd i want my boots, GIMME MY BOOTS !!
i have to wait till monday

kolatmaster · November 2015

@asterdahl

Will this be fixed this week? Because setting us back 1 week, while annoying, isn't terrible... But if this remains unaddressed it will cause a lot of headaches.

meirami · November 2015

I'm 60 ichors short and I'm sad. Now it will take me three weeks to get the shirt and pants instead of 2. The weekly limit is too low, anyway.

asterdahl · November 2015

kolatmaster said:
@asterdahl

Will this be fixed this week? Because setting us back 1 week, while annoying, isn't terrible... But if this remains unaddressed it will cause a lot of headaches.

We're looking into solving this issue in as quickly and thoroughly as we can. We understand that the longer this issue goes on, the more damage it has the potential to cause. In the meantime, please spread the word to your friends, guildmates and anyone you run with not to examine the chests if they are not planning to open them, or have not already reached their weekly cap.

theycallmetomu · November 2015

Shouldn't you guys put a news post regarding the issue into the news feed from the game's launcher, then?

ironzerg79 · November 2015

asterdahl said:

kolatmaster said:
@asterdahl

Will this be fixed this week? Because setting us back 1 week, while annoying, isn't terrible... But if this remains unaddressed it will cause a lot of headaches.
We're looking into solving this issue in as quickly and thoroughly as we can. We understand that the longer this issue goes on, the more damage it has the potential to cause. In the meantime, please spread the word to your friends, guildmates and anyone you run with not to examine the chests if they are not planning to open them, or have not already reached their weekly cap.

@asterdahl If you can't come up with a resolution before next week, perhaps you can reset the weekly cap before the weekend. I know it'll probably end up giving people more Ichor than intended for the first week, but it'd be a super-nice gesture to those who missed out on the cap this week.

Unknown · November 2015

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vyskan · November 2015

Just to update, just opening a chest after Demogorgon will use up 10 of your weekly cap, actually taking the contents (i.e. 10 demonic ichor) will use up another 10 of the weekly cap.

Declining the loot is not the problem it's the mere act of opening the chest.

vortican · November 2015

vyskan said:
Just to update, just opening a chest after Demogorgon will use up 10 of your weekly cap, actually taking the contents (i.e. 10 demonic ichor) will use up another 10 of the weekly cap.

Declining the loot is not the problem it's the mere act of opening the chest.

This should make it clear. Examining the chest isn't the issue. I've been examining the chests in skirmishes and Demogorgon fights all the time but I don't even have a key. Examining them doesn't do anything; opening them does.

Sometimes I just sit there and stare at it...

but now I must return to crafting many, many pairs of pants.

theycallmetomu · November 2015

Why is there still no news post on the launcher about this topic? If this is a known issue, doesn't it make sense to inform players so they don't mess up?

I mean, not me. I don't do enough skirmishes to worry one way or another. But it still feels like mismanagement.

cogix · November 2015

I continued to do skirmishes without the knowledge of this bug and now I'm stuck at 290 (400/400)... and I cannot receive anymore icor.
Why developer didn't inform or block the chest (or better, fix it)?

zibadawa · November 2015

vyskan said:
Just to update, just opening a chest after Demogorgon will use up 10 of your weekly cap, actually taking the contents (i.e. 10 demonic ichor) will use up another 10 of the weekly cap.

Declining the loot is not the problem it's the mere act of opening the chest.

Yeah, I got hit by this, as well. Bugged even though I looted.

loexwell · November 2015

I had 386/400 Ichor, done a few HE's in WoD and now it is 300/400 (didn't spend anything).
Better stop playing anything of the new stuff or I will have nothing left

tomiotar · November 2015

asterdahl said:

kolatmaster said:
@asterdahl

Will this be fixed this week? Because setting us back 1 week, while annoying, isn't terrible... But if this remains unaddressed it will cause a lot of headaches.
We're looking into solving this issue in as quickly and thoroughly as we can. We understand that the longer this issue goes on, the more damage it has the potential to cause. In the meantime, please spread the word to your friends, guildmates and anyone you run with not to examine the chests if they are not planning to open them, or have not already reached their weekly cap.

Instead of posting here you NEED!!!!!!!!!!!!!!!!!!!! to make a stick thread warning the people to don't open them. Asking us to inform the people while you dont you best to do it is kinda insulting us. If its a known, undenied it, non-exploitable bug the devs are the ones that should inform the players because this is the live server, not the preview server as sometimes it seem. You are the ones whos has to warn the player base, not the player base itself.

gwalaploth · November 2015

asterdahl said:

wildfirede said:
...can it be that even if you cancel the chest the reward you did not take counts to the limit ? gg on having my first item this week.
We can confirm that this is in fact the issue. Unfortunately there is a bug with previewing chests that causes the weekly cap to increment regardless of whether you open it or not. For now it is recommended that unless you have already hit the weekly cap, or are intending to open the chest, that you not examine it. We apologize for the inconvenience caused by this issue and will have an update as soon as this issue is resolved.

I have a character I was very careful to always take the chest if he looked and he got blocked at 350 so I think it is a bit more than what you are saying.

santralafax · November 2015

I'm stuck at 360 as of Friday. I accepted all chests.

Unknown · November 2015

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asterdahl · November 2015

Apologies for the lack of communication on this issue over the weekend. We made a hotfix last Thursday that should have fixed this issue on the server side, this would not have affected those who were already affected by the issue. That being said, you should not be affected by the issue this week. We will continue to monitor the situation and look into any further fixes. If you become capped prematurely this week, please report it. Thank you for your patience.

deusazza · November 2015

I don't even know how your capping works but i'm stuck at 138/400 just today - also seen a lot of messages that I did. I suppose there is nothing for me to do until this thing is fixed.

urabask · November 2015

asterdahl said:
Apologies for the lack of communication on this issue over the weekend. We made a hotfix last Thursday that should have fixed this issue on the server side, this would not have affected those who were already affected by the issue. That being said, you should not be affected by the issue this week. We will continue to monitor the situation and look into any further fixes. If you become capped prematurely this week, please report it. Thank you for your patience.

I got capped at 390 two days ago despite not being affected the week before.

lukejones77 · December 2015

asterdahl said:
Apologies for the lack of communication on this issue over the weekend. We made a hotfix last Thursday that should have fixed this issue on the server side, this would not have affected those who were already affected by the issue. That being said, you should not be affected by the issue this week. We will continue to monitor the situation and look into any further fixes. If you become capped prematurely this week, please report it. Thank you for your patience.

Hi asterdahl,
Reported, and unfortunately, support seem unable to do anything to help.
At first they were completely unaware of the situation, and after been pointed to this thread, the reply was simply "We apologize for the inconvenience but we are unable to provide you the missing Demonic Ichor."
I would have hoped that a very simple character edit could be done to fix this.

As far as I'm aware, Demonic Ichor is spent in something like lots of 800, so when we come up a capped total of something like 380, it's pretty obvious that this can only be because of the bug.

Is it really that hard to verify the situation and apply an edit? This capping problem basically causes a week's unavoidable delay in Twisted weapons purchase. I've managed 10+ gold victories in epic Demogorgon, but no sign of any good drops (Twisted piece, or top end ring). In fact, the typical result of a +1 blue ring for an epic gold achievement is far worse than my average result for the normal skirmishes.

Thanks,

Unknown · December 2015

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problem with demonic ichor

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