Timer's off for HE's and when actually in HE encounter

wraithgore · July 2015

My Guild member and I did 2 HE's today - on the map in Guild Stronghold Area it stated 10 minutes left for one of them, but on the counter when I came back to see who was attacking me, it stated 6 Minutes left or such. And I did not step away from the computer for 4 minutes either. It was Map then back to combat...it is like the timer is off between Map and actual Heroic zone time. I am truly unsure how toe explain this better other than when the timer said 19 minutes it should have said 14 Minutes or 15 minutes remaining. This is a glitch unless it starts an actual timer the moment you start the encounter and you have to finish in 10 minutes or so not the actual stated 19 or 15 on the map.

Could a Developer confirm if this is a glitch or a entering HE's starts a different timer to follow than what is on the map? Because IWD is not like this nor any other HE I have encountered thus far in game. Even Well of Dragon's doesn't do this.

Thanks,
Wraith

beckylunatic · July 2015

I noticed this as well. Timer on the map gives approximately five minutes longer than the timer on the sidebar. It's too consistent to be a second timer kicking in; the map timer wouldn't always be off by the same amount because you don't always arrive with the same time remaining. They're just not in sync.

wraithgore · July 2015

Thank you for noticing this as well and backing me up on what I saw Becky. Are others noticing this as well? This caused myself and my guild member to timeout of a heroic we would have beaten twice. This is a bit aggravating even if preview, as sometimes you do want to know you "can win the battle". These two heroics were similar ones btw, both with Orcs and saving Peasants etc... Now I add in the programmatic issue of is it centralized to that one heroic or others? I will be on Preview Saturday with my guild and will test out if timer is off for other HE's whether, Large, Medium or small ones. Large being Bickering Beholders, medium being "Distress...." and one small one of Devils stopping merchants. Will try all three and see if each shows a timer is off..I will attempt a screen shot and add here to this thread as well.

wraithgore · July 2015

Okay it appears that Defeating Giants Had a proper Timer throughout the time we fought them plus they now are causing a Debuff to occur which shows a shield over your head (fyi to all not know what that is when it occurs.) But when we went to the Attack from Orcs Against Troops (not sure at moment name) It had a 4 minute difference. It appears the HE's that are Mid Tier/Tier 2 I guess, are what is having a timer syncing issue at this time. I also did a spider attack which is Tier 1 HE which seemed proper timing. Could others clarify that it is Tier 2 HE's that are affected.

Thanks
Wraith

mattia78 · July 2015

I noticed that as well but i couldn't see a pattern between t1/2/3 . I'm sure i/we fought at least a couple t3-large encounter with wrong timings, the ones at the orcs camps. Gonna try to pay attention at which are sync and which are not

beckylunatic · July 2015

The "Kidnapped" HE is definitely off. It can spawn in various locations which changes the name (Homestead Kidnapped, Misty Hills Kidnapped, etc.), but the encounters appear to be the same regardless, and it runs out before the map indicates it should.

wraithgore · July 2015

That's the Tier 2 I've found from the get go that was off by 4-5 minutes. Thanks for the update Becky and Mattia.

panderus · August 2015

This should be resolved, please let me know if you see any additional cases of this.

beckylunatic · August 2015

@panderus

One major HE on the live build which had Hideaway in the name had fully ten minutes more on the map icon than we actually had time to finish it when we got there. Sorry I didn't get the name properly, but my party did win.

panderus · August 2015

We found a few more cases and will have this fixed as early as next week.

Thanks!

beckylunatic · August 2015

I realized yesterday that the WoD Heralds have the same issue, which stems from the map still showing their old time limit, before it was reduced to 10 minutes from 15. It's not usually a problem for most people because the Heralds are on a fixed schedule and people don't really need to use the map to find them, so I doubt it gets much notice.

Timer's off for HE's and when actually in HE encounter

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