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What do you think of the increase in communication from the Developers & their teams?
damnacious
Member, NW M9 Playtest Posts: 354 Arc User
I've noticed a significant increase in the communication between the development staff and the player base here on the forums over the last couple of weeks.
Do you think the current quantity and quality of communication is an improvement, sufficient, needed or could be better?
Do you think the current quantity and quality of communication is an improvement, sufficient, needed or could be better?
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they have a weekly "state of the game" forum post EVERY WEEK. they released one today - at least 5,000 characters of "the state of the game"
they discussed the closed beta, with respect to the short comings and successes currently occurring. the end-result is that they decided to push back they next expansion, and they're basically what I always imagined a F2P company would be to successfully have players asking to give them money - they do it right in a combination of dev communication, no items for purchase that affect your gameplay over someone that doesn't spend money, and lots of complexity.
Solution: Fix it.
Problem: New mod has dozens of broken mechanics
PWE Solution: Talk about it but don't fix it.
Go Cryptic!
PS - I quit.
Strum is cool, the one that posted in the pvp forums recent seems cool, but any time there is a major problem and we have something to say about it, the general attitude from the others is like, "pffft who the heck are you that we should explain ourselves to you???. You don't understand/are not important enough for us to explain things to/are obviously too stupid to understand how things work, therefore your expectation of having a working game to play is wayyyyy out of line and you guys really need to just take a long walk off a short pier and don't let the door hit you in the rear on the way out."
They still haven't addressed the fact that they broke dragon hoard enchantments. The one thing of any concern to players that they've fixed - the Tiamat hoard being tuck at 100% - was something that they broke in the first place. I see them being forced to smile tightly to try to put a good face on a bad situation. It tells us that management is doing a terrible job of prioritizing decisions and that what they should have done in March was fire management, not half the dev team. Meanwhile Mod 6 remains a broken mess and every week brings new disappointments.
But even with "increased communication", this game is still the one with the least communication i've ever seen! You can make a 10, 20 pages thread about a ninja nerf and no one will come to say it's intended and why it's been done. The devs will post maybe once a month and that's it. I've played many other MMOs and this one is the worst in terms of honesty and communication.
And they fired old community moderator and hired ex QA as community moderator .... QA ... realy.
Q&A and QA I'd say...as in a QA team.
I'm sorry I have to put it this way but: You must be out of your mind.
There's no quality or quantity.
It was a simple "we did this cause that's what one of ours had completed" and that ain't nothing of both.
Quality and quantity would be adding a scope for following patches/fixes and info on what they're currently working and some kind of frequent update regarding the issues and how things are going.
Not doing so makes one feel like there isn't...simple as that.
This way people would have the peace of mind that stuff is being looked at, fixes will be made etc etc.
Last comm from DEVs was just non essential information on non essential fixes
"In addition, we are always working on upcoming features and modules so it can be difficult to just take a huge chunk of time from those without first examining the schedule and seeing how that would really impact moving forward."
I can clearly understand why things are the way they are....finally.
So they're working on new stuff before even fixing what's wrong with the previous...lol
It's like building on bad foundations and loading more weight on them without taking reinforcing measures.
Is this for real ?
How is a Dev from another team able to build/code stuff that's gonna be attached to another module that's already filled with bugs/errors !!??!!
New lines of code in the new modules happen to call broken/bad lines of code in previous modules and there u have it
If the previous ones are not resolved...well...MOD 6....welcome.
How on earth do you work on new stuff to plug into your platform without repairing the core on which they are going to be plugged in?!?!
Oh my lawd!
Yes, when I think "dungeons are too easy", I immediately imagine fighting every boss with a 10x multiplier and immense lag.
Because when I think difficulty, I think lag.
Go Cryptic!
PS - I quit.
Thought I should pop in!
For those who are praising our communication, thank you! For those who want more, how should we increase it? Is it just more developer presence you request?
Call me Andy (or Strum, or Spider-Man)!
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Honestly I think (At least for the time being) you guys need to put out a weekly press release on what's being worked on in game. As much transparency as you can stomach right now will help keep your playerbase from leaving. (And I hate the whole idea of this, but in this case it is definitely needed)
With that being said. The new people in charge have walked into a ****storm, you do not fix that overnight. Most of us know this. But most of us have experience with Cryptic and PWE/I (Whatever Perfect world wants to call themselves) and are running more then a little short in the faith department.
But I saw what has been done in the past with STO and know that the potential is at least there, but potential is not going to make the game playable, and it is not going to get us to open are wallets.
We would benefit from more developer presence in bug report section. As well as we need an updated "known issues" thread.
Just my 2 coppers worth opinion.
Answering to major concerns without being too vague like "we're investigating". Like, dragon hoard enchantment not working as they used to. Dungeons now always requiring a key to open the chest, which is slowly killing dungeons and interest in the game for some people. Acknowledging that lag is being worked on, and stuff like that.
It doesn't take hours to ask to the guy next to you in the office if a change is intended or not and then giving the answer the community is waiting. Ninja nerfs, when they're noticed, create disbelief and distrust, and I'm not convinced it's what you want from your players, so when some threads are a bit on fire, popping in, asking a question or two to the right people, and giving us a proper answer, would be useful communication, not just general noise and answering to extremely enthusiastic threads only.
In one word: YES!
In more words, i would like to see and read Dev posts or threads, where they try to explain this disaster, who and why came up with the 1000+ broken bugs and ideas, let us see, who are the people behind the curtains (old craftsmen always stood up for their work, with their names and faces, like Michelangelo for example) responsible for each part of the game, let us see twitch tv streams, where they run T2 dungeons, without god mode on and i could come up with tons of ideas, but this is enough for the start.
P.S: I nearly forgot, please make a road map Devs, so we can see, what and when to expect. It would give this disaster a bit more professional look, cause currently, let me be honest, i don't see any development. You know, don't wanna sound rude, not my intention, but talk is cheap, we would like to see some actions, please.
Robert E. Lee
I only believe in statistics that I doctored myself.
Winston Churchill
The human race is a herd. Here we are, unique, eternal aspects of consciousness with an infinity of potential, and we have allowed ourselves to become an unthinking, unquestioning blob of conformity and uniformity. A herd. Once we concede to the herd mentality, we can be controlled and directed by a tiny few. And we are.
David Icke
In all honesty I believe the developers should be left to develop and allow the community managers to manage the community. While there are indeed issues with the current Mod and many places where the game could be improved, more response from the community managers will not make anyone happy at this point. The only response that the company could give that would placate people would be "we have a fix for this and it is being rolled out as we speak" Of course if that was stated and the fix did not fix what it was supposed to or made things worse then it would have only silenced people for the moment.
I think that what has been said is fine. The lead developer has stated that he knows there are issues and that he is looking into them, he is also looking at them for the first time. It will take time for him to sort out the issues, to sort out priorities, to sort out the "quick fixes" vs the major ones. They've already released some minor fixes, most likely ones that were easily identifiable and would not require much testing to insure that they didn't make things worse.
For those that state that the company does not communicate enough, frankly the way that many people on these forums speak I wouldn't want to communicate either. I have seen many community manager responses lately directed at posts where someone asks a question in a mild well thought out way. One of the worst things this community can do is continue hijacking threads just because it has a red "PW" next to it for their own ends or to rant and rave.
One post earlier stated the one thing that I would love to see, and that's a "state of the game" or perhaps an "in progress" by the developers once a week or so.