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What must one do here in order get the certain bugs acknowledged and fixed by Devs?
geministrike
Member Posts: 146 Bounty Hunter
Good Day,
I've been constantly posting about some bugs and broken mechanics about this game and they are being ignored completely. It's forbidden to flame the gms or mods. But seriously I wonder what do I need to do in order get some game masters to take some action about some bugs. What kind of game is this seriously? When you send a ticket they encourage you to go to forums and post/share about your concerns but nobody really does something about it. All the topics posted here being moved to Gameplay, Combat, and PvP Discussion by forum moderators or it is being locked. Why can't some people GMs know about some mechanics that is not working about this game. I mean I'm posting about the non working mechanics and bugs about this game. I shoot videos of them and prove them showing how the stuff not working. I'm making their job easier with this stuff. But nobody really cares. So I'm asking to devs, mods, players. What must I do to make the devs acknowledge these stuff?
Here is my topic about broken matchmaking system with video support: (The topic has about over 6.000 views and people commenting and supporting the samething)
http://nw-forum.perfectworld.com/showthread.php?834051-Neverwinter-Proudly-Presents-quot-The-Matchmaking-quot-(Video)
Here is the HR rooting skill bug report with a video analysis: (And this one has close to 4.000 views, with people slightly agreeing on the matter)
http://nw-forum.perfectworld.com/showthread.php?858971-Why-can-t-I-dodge-Hunter-Ranger-roots&p=10253931#post10253931
I'm loosing my hope. What more can I do? Surely I'm just a player trying to help the devs and players troubleshooting. I cannot fix these stuff myself If I could I would. So what do I need to do more? I sent a ticket, I posted about these on the bug forums, I made video analysis, I pmed couple mods here but the result was nothing really... How can we make the Gms hear our voices.
About this topic: I didn't break any rules by cursing or flaming the devs. The matters I wrote about are simply true fact that is happening. I would like to share my opinions about the things going on and hear other's aswell. I don't usually see negative topics about the devs or mods on this forum as they are being locked. However negative things happening doesn't suggest that it's flaming. I typed here nothing more than truth. So I hope that this topic won't be locked as I wish nothing more than expressing myself and how I feel about the things going on in a proper manner. Thank you.
I've been constantly posting about some bugs and broken mechanics about this game and they are being ignored completely. It's forbidden to flame the gms or mods. But seriously I wonder what do I need to do in order get some game masters to take some action about some bugs. What kind of game is this seriously? When you send a ticket they encourage you to go to forums and post/share about your concerns but nobody really does something about it. All the topics posted here being moved to Gameplay, Combat, and PvP Discussion by forum moderators or it is being locked. Why can't some people GMs know about some mechanics that is not working about this game. I mean I'm posting about the non working mechanics and bugs about this game. I shoot videos of them and prove them showing how the stuff not working. I'm making their job easier with this stuff. But nobody really cares. So I'm asking to devs, mods, players. What must I do to make the devs acknowledge these stuff?
Here is my topic about broken matchmaking system with video support: (The topic has about over 6.000 views and people commenting and supporting the samething)
http://nw-forum.perfectworld.com/showthread.php?834051-Neverwinter-Proudly-Presents-quot-The-Matchmaking-quot-(Video)
Here is the HR rooting skill bug report with a video analysis: (And this one has close to 4.000 views, with people slightly agreeing on the matter)
http://nw-forum.perfectworld.com/showthread.php?858971-Why-can-t-I-dodge-Hunter-Ranger-roots&p=10253931#post10253931
I'm loosing my hope. What more can I do? Surely I'm just a player trying to help the devs and players troubleshooting. I cannot fix these stuff myself If I could I would. So what do I need to do more? I sent a ticket, I posted about these on the bug forums, I made video analysis, I pmed couple mods here but the result was nothing really... How can we make the Gms hear our voices.
About this topic: I didn't break any rules by cursing or flaming the devs. The matters I wrote about are simply true fact that is happening. I would like to share my opinions about the things going on and hear other's aswell. I don't usually see negative topics about the devs or mods on this forum as they are being locked. However negative things happening doesn't suggest that it's flaming. I typed here nothing more than truth. So I hope that this topic won't be locked as I wish nothing more than expressing myself and how I feel about the things going on in a proper manner. Thank you.
Post edited by geministrike on
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This discussion has been closed.
Comments
thats not true our devs are not greedy they dont care about money that much
regards
It's honestly better for them to note the bug internally, figure out how hard it is to fix, then implement the fix when it's ready.
The problem is with this community is the second one of the Devs comments on anything, the "doomsday clock" countdown begins, as players become even more toxic about the bug, glitch or exploit until it's fixed.
And in some instances, like the above "bugs", it's either NOT a bug, or the underlying problem is a lot more complicated to fix that you as a player might perceive. For example, the grasping root situation might be an underlying problem with the combat engine that could produce more bugs as they attempt to fix one bug, creating a domino effect. So in certain instances, it's more efficient to just leave something as is until the underlying issue can be correctly addressed...which in some cases is a lot more difficult and takes longer to implement.
And we know that if a Dev came into your thread and acknowledged the bug, the PvP community would scream bloody murder in every patch notes thread, every server maintenance thread, and every single PvP OR PvE balance thread anytime the Hunter was brought up. Being silent is honestly the best policy.
Really? You honestly thing that's how it works? How cynical are you? Do you think Panderus or GC sit down every morning in a board room full of executives and talk about the Ranger class and the bug with grasping roots? Or they try to explain who Tiamat is and why the fight is important? Do you think a discussion like that occurs at the EXECUTIVE level? Let alone the fact that these type of people don't even exist at Cryptic. The entire idea is ludicrous.
Do me a favor. Do a little research on this...look up the management team at Cryptic and tell me what you see. I can guarantee you there isn't a single "suit" calling the shots when it comes to bugs and game mechanics.
I'm totaly with magenubbie on this one. I as player wish nothing more than to be acknowledged about these by the devs. It wouldn't be frustrated about it. Hell It would make me sympathised with them. I would support them in the process too. But I believe being dead silence about these isn't the right thing to do. It gives me the message that these are not being seen and nothing will be done about them. Just like destinyknigh suggested. Even a simple " We are aware of these issues and we inform you that we are currently working on these problems. Thank you for your patience" would make me really happy. It would make me happy to see that devs actually caring about these.
You've been on these forums long enough. You know the kind of conflagration that would occur if the devs acknowledged there was a bug with grasping roots making them undodgable? It would be absolute madness. The PvP community is toxic enough without throwing them something like this.
The simple fact is the PvP community isn't mature enough to handle announcements like that in a civilized manner. You know that. I know that. And Cryptic sure as heck knows that.
You are defending the devs at the moment ironzerg79. You are trying to see things from their perspective and I totally respect that. But do you also understand our concerns here? Would you like to look from our perspective aswell?
On a serious note: The issues you've posted in the two threads, the first -PvP matchmaking - is a known thing, and since long. Something seems to have happened I get into completely borked matches less often than half or three quarter of a year ago. It's far from optimal, but better than earlier. It seems to be fairly low on their priority list, however....
HR roots are IMHO not a problem, but I can't tell either way with any certainity.
Regarding the response: That will probably never happen, at least not as fast as you seem to wish: Your second thread is merely ten days old. Best you can hope for is letting a two or three weeks pass to see if this only was a straw fire, or blind alarm. Then see if the player still is there, and whether the rest of the player community keeps this topic afloat (as is the case with matchmaking). Then someone might get the - low priority - task to verify this issue. This will probably take another two to four weeks, then a fix is worked out, tested a bit, maybe overwork is needed, so rinse, repeat the last two steps a few times, and applied some time after like 2-3 months...
But like ten days of reaction time - in the middle of a workload peak due to impending doom, er, release of a big expansion... ..no way. Really. Non-fanboy no.
Gross PvE mistakes - last I can remember was the WoD doggie quest - are fixed fast, if and when the mistake is obvious, easily corrected, and game (read: quest) breaking. Heck, even the scrying ball in the sky was fixed within a week of WoD's release.
None of the bugs any of you have pointed out are game breaking, so they get queued in a list of things that need to be fixed when they have time to fix them. However, as an MMO they do need to keep working on new content, otherwise everyone gets bored and stops playing. So trying to juggle between creating new content with as few bugs as possible, and eliminating as many of the major bugs as they can, and also trying to make sure that nothing can be seriously exploited is a very large and difficult task. Some things end up slipping through and sometimes they just don't have the time or money to look at minor details. This is true of every MMO on the market.
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
...complaining about a bug is fine, complaining something is not done pronto presto less so.
You are talking like you actually didn't read my topic. I actually said that I'm trying my best to make their jobs easier by providing them many means to troubleshoot a bug or a broken mechanic. I believe I also said that if I could fix the bugs I would. What is with this; Go design a game nonesense. I told you in the topic that the things I wrote nothing more than what has been going on from my perspective. I'm just a player I could do nothing more than doing my best to put these broken mechanics to their presence. What I would want in return is a little acknowledgement on their part. That's not really big thing to ask and like I said ealier hell I would support the devs if that would happen. Dead silence is giving us no information wheter they are aware of it or they are going to fix it or whatever. Can't you understand my concerns here?
It is stated plainly in the bug report forum: Posting in the bug forum does not in any way guarantee a response from the devs in any fashion.
It's reported. That's all the player base is required to do. Once it's reported, it goes on an internal priority list. From there, it's worked on as priorities permit. They aren't required to give a play-by-play report, and we know what happens when the devs even state that something is a bug and they're working on it...
"...you said two weeks ago that you knew about this, what's the holdup?"
"...okay, it's three weeks now, tick tock, let's get this fixed!!!"
"....four weeks now, Cryptic is just a greedy company that only cares about money!!!"
and so on, and so forth.
In any event, threads that are targeted to the devs, or are clearly asking/demanding a dev response should go through the PM system.
Great Weapon Fighter: Because when is today not a good day to die?
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