Can't get in the game (Direct3D driver returned error code)

pitirre34pr

I don't know if any of you are getting this but so far I had no problem logging in, nor any problem with any device. This morning I see that the arc launcher is doing an update then there are 2 options (at least first time i see that), "Last Played" and "All games", the first one is the new one, the one I have seen for the first time. In my case is only one game, Neverwinter. I hit the "Last Played", the launcher comes up, then when I hit play and start loading it gives me this.

Fatal Error: Direct3D driver returned error code (DXGI_ERROR_DEVICE_REMOVED) while creating vertex buffer
Technical Details: D3D11 Device removed due to DXGI_ERROR_DEVICE_HUNG 0x887a0006

Seems that this happened before http://nw-forum.perfectworld.com/showthread.php?456681-Crashing-every-few-minutes/page23, but in their case it was crashes while playing, I can't even get pass the loading screen.

Anyone having the same problem or anyone that can help with this?

captyoung01

I am having the same issue and error message you are after a reinstall of Arc and Star Trek Online. (I don't play Neverwinter), but never the less I am having the same issue on STO.

ginwiz

pitirre34pr wrote: »

I don't know if any of you are getting this but so far I had no problem logging in, nor any problem with any device. This morning I see that the arc launcher is doing an update then there are 2 options (at least first time i see that), "Last Played" and "All games", the first one is the new one, the one I have seen for the first time. In my case is only one game, Neverwinter. I hit the "Last Played", the launcher comes up, then when I hit play and start loading it gives me this.

Fatal Error: Direct3D driver returned error code (DXGI_ERROR_DEVICE_REMOVED) while creating vertex buffer
Technical Details: D3D11 Device removed due to DXGI_ERROR_DEVICE_HUNG 0x887a0006

Seems that this happened before http://nw-forum.perfectworld.com/showthread.php?456681-Crashing-every-few-minutes/page23, but in their case it was crashes while playing, I can't even get pass the loading screen.

Anyone having the same problem or anyone that can help with this?

Same here can't get pass the loading screen. My problem is slightly different. It says gameclient.exe has stopped working and crashed.

Unknown

This content has been removed.

ginwiz

OP gave this solution. It was fine for me after downloading this.
http://www.microsoft.com/en-us/downl...ion.aspx?id=35
(DirectX 9 from Microsoft)