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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Paypal payment bugged

kaiserschmarrnkaiserschmarrn Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 390
edited October 2014 in Bug Reports (PC)
Just placed an order over 5k Zen and paid per Paypal. The order does not show up under my account and I did not receive the Zen in game. I mailed billing.eu@perfectworld.com and expect a reply asap before I open a claim with Paypal.
Post edited by Unknown User on

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  • kaiserschmarrnkaiserschmarrn Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 390
    edited October 2014
    Edit: deleted the mail header info since it's no longer needed.
  • kaiserschmarrnkaiserschmarrn Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 390
    edited October 2014
    Alright, issue resolved. Seems Paypal mixed up the transaction codes, no idea what happened here, but a couple of minutes ago I got a confirmation mail from Perfect World and the Zen is now in my account.

    This is weird, since this never happened before. No idea which party caused this.
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