test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Neverwinter Discussion › General Discussion (PC)

Is it posible to buy ZEN in $ insted of Euro ?

fauust01fauust01 Member, Neverwinter Beta Users Posts: 0 Arc User
edited September 2014 in General Discussion (PC)
if it is how to change that ? when i start arc billing it is all in Euros i prefer to pay in $

Thanks
[SIGPIC][/SIGPIC]
Post edited by fauust01 on

Comments

  • adinosiiadinosii Member, NW M9 Playtest Posts: 4,294 Arc User
    edited September 2014
    fauust01 wrote: »
    if it is how to change that ? when i start arc billing it is all in Euros i prefer to pay in $

    Thanks

    The silly thing is - if you live in certain countries, they will insist that you pay in Euros (and pay a higher price, because of the VAT they add), even if you live outside the EU and in a country that doesn't use Euros in the first place.

    As far as I am concerned, I see it as their problem - it just means that they get less money from me than they would do otherwise.
    Hoping for improvements...
  • ambisinisterrambisinisterr Member, Neverwinter Moderator Posts: 10,462 Community Moderator
    edited September 2014
    European transactions must be paid in Euros and contrary to popular opinion that does not mean you get to avoid the VAT. By law Europeans could pay in dirt and still have to pay the VAT.

    It doesn't matter what currency you use, the same value has to be paid you you live in a country with is part of the European Union.
  • robingbrownrobingbrown Member Posts: 11 Arc User
    edited September 2014
    How do you change the billing currency if you move from UK to US?
    I used to have an Orion slave girl, then PWE 'perfected' her, now all I have is this lousy signature
  • UnknownUnknown
    edited September 2014
    This content has been removed.
  • adinosiiadinosii Member, NW M9 Playtest Posts: 4,294 Arc User
    edited September 2014
    ambisinisterr wrote: »
    European transactions must be paid in Euros and contrary to popular opinion that does not mean you get to avoid the VAT. By law Europeans could pay in dirt and still have to pay the VAT.

    It doesn't matter what currency you use, the same value has to be paid you you live in a country with is part of the European Union.

    I am sorry, but that is NOT what Cryptic is doing. I have to pay in Euros, but I do not live in the EU. I don't know if this is just sloppiness, or if there is something else going on, but please don't say that this is a EU/Non-EU issue when that is ABSOLUTELY not the case.
    Hoping for improvements...
  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    edited September 2014
    It would take me a while to dig up the relevant thread posted by PWE some time ago before NW even came out, however, a change in EU law some time ago required PWE to charge all customers living in the EU in Euros rather than allowing them to pay in USD.
    ROLL TIDE ROLL

    Great Weapon Fighter: Because when is today not a good day to die?

    PC and PS4 player. Proud Guildmaster for PS4 Team Fencebane. Rank 5 Officer for PC Team Fencebane. Visit us at http://fencebane.shivtr.com
  • ambisinisterrambisinisterr Member, Neverwinter Moderator Posts: 10,462 Community Moderator
    edited September 2014
    robingbrown wrote: »
    How do you change the billing currency if you move from UK to US?

    Billing automatically detects where you are making the purchase from.

    Think of it this way, if you were to go from the UK to Germany would you pay the UK or German taxes? The German because you are purchasing something in Germany regardless of your residence, citizenship or legal home.

    If you access the site from the US the billing site will charge USD. If you access from Europe it will charge Euro and the VAT.
  • mconosrepmconosrep Member Posts: 0 Arc User
    edited September 2014
    ambisinisterr wrote: »
    Billing automatically detects where you are making the purchase from.

    Think of it this way, if you were to go from the UK to Germany would you pay the UK or German taxes? The German because you are purchasing something in Germany regardless of your residence, citizenship or legal home.

    If you access the site from the US the billing site will charge USD. If you access from Europe it will charge Euro and the VAT.

    Precisely the point.

    Purchases from the UK (for instance) are charged in Euros although:

    (i) Pounds not Euro are the currency in the Uk. (The Euro is not even legal tender technically in the UK.)
    (ii) The tax rates applicable are the UK and not EU ones, as there is a EXPLICIT provision for this under EU law.

    So in fact UK purchasers are being charged the higher rates for EU purchasers even though they are under UK and EU law not subject to these rates.
  • adinosiiadinosii Member, NW M9 Playtest Posts: 4,294 Arc User
    edited September 2014
    lewstelamon01 wrote: »
    It would take me a while to dig up the relevant thread posted by PWE some time ago before NW even came out, however, a change in EU law some time ago required PWE to charge all customers living in the EU in Euros rather than allowing them to pay in USD.

    But some customers not living in the EU are *also* forced to pay in Euros, and charged the VAT. I live in Iceland, which is not a EU country, and I still have to pay the EU VAT. Not every European country belongs to the EU or uses Euros.
    Hoping for improvements...
  • diogene0diogene0 Member Posts: 2,894 Arc User
    edited September 2014
    fauust01 wrote: »
    if it is how to change that ? when i start arc billing it is all in Euros i prefer to pay in $

    Thanks

    Are you seriously asking for a way to do tax evasion? You do know it's illegal if you don't pay VAT to the country you live in after your purchase don't you?
  • fauust01fauust01 Member, Neverwinter Beta Users Posts: 0 Arc User
    edited September 2014
    diogene0 wrote: »
    Are you seriously asking for a way to do tax evasion?

    Do i look like i care about the tax in such mini transaction.

    dont judge everyone baseing on ur self.

    its just more convinient for me to pay in $

    anyway i made my purse in Euros so what ever.

    Internet is full of negative persons.
    [SIGPIC][/SIGPIC]
  • ryugasiriusryugasirius Member Posts: 996 Arc User
    edited September 2014
    diogene0 wrote: »
    Are you seriously asking for a way to do tax evasion? You do know it's illegal if you don't pay VAT to the country you live in after your purchase don't you?

    Well, servers are hosted in US, accounts are hosted in US and billing happens on US servers, thus technically I didn't purchase any service in the country I live in, and if I go on vacation in US i'm sure I don't have to pay VAT on my expenses there... I know this is debatable, but in most countries laws that currently regulate commerce were written way before Internet was even conceived...
  • fauust01fauust01 Member, Neverwinter Beta Users Posts: 0 Arc User
    edited September 2014
    ryugasirius wrote: »
    Well, servers are hosted in US, accounts are hosted in US and billing happens on US servers, thus technically I didn't purchase any service in the country I live in, and if I go on vacation in US i'm sure I don't have to pay VAT on my expenses there... I know this is debatable, but in most countries laws that currently regulate commerce were written way before Internet was even conceived...

    so true so true
    [SIGPIC][/SIGPIC]
  • diogene0diogene0 Member Posts: 2,894 Arc User
    edited September 2014
    fauust01 wrote: »
    Do i look like i care about the tax in such mini transaction.

    dont judge everyone baseing on ur self.

    its just more convinient for me to pay in $

    anyway i made my purse in Euros so what ever.

    Internet is full of negative persons.

    Well I suppose weird stuff happens, it's the internet after all. Usually, people asking to pay in dollars when they live in the EU do it because they see the US store prices are slightly lower. Maybe you live in the EU and work from home for an american company, after all anything is possible. However my point is still valid, if you do it then you're doing tax evasion and you'll have to pay some VAT to the country you live in. Somehow I fail to see how telling someone that ignoring the law is a bad thing being someone "negative".
  • fauust01fauust01 Member, Neverwinter Beta Users Posts: 0 Arc User
    edited September 2014
    diogene0 wrote: »
    Well I suppose weird stuff happens, it's the internet after all. Usually, people asking to pay in dollars when they live in the EU do it because they see the US store prices are slightly lower. Maybe you live in the EU and work from home for an american company, after all anything is possible. However my point is still valid, if you do it then you're doing tax evasion and you'll have to pay some VAT to the country you live in. Somehow I fail to see how telling someone that ignoring the law is a bad thing being someone "negative".

    Its not about Tax, i am fine with Taxes. Its about Euro -> Dolar exchange well nvm closed topic for me.
    [SIGPIC][/SIGPIC]
  • diogene0diogene0 Member Posts: 2,894 Arc User
    edited September 2014
    ryugasirius wrote: »
    Well, servers are hosted in US, accounts are hosted in US and billing happens on US servers, thus technically I didn't purchase any service in the country I live in, and if I go on vacation in US i'm sure I don't have to pay VAT on my expenses there... I know this is debatable, but in most countries laws that currently regulate commerce were written way before Internet was even conceived...

    If you live in europe you do have to pay VAT if you purchase goods in a foreign country outside of the EU once you get back. Customs usually don't give a **** because they're too busy with drugs and HAMSTER like that but in most civilized countries you have to pay the VAT and custom fees no matter what you do because that's what funds the government. Even if your purchased it abroad and bring it back where you live. To avoid custom fees pwe has an office in the Netherlands but that doesn't mean VAT musn't be paid to the Netherlands. Even if you live in the UK, in germany or in france you have to pay this VAT to this government because that's the law and this is how it works.
  • xenotorchxenotorch Member, NW M9 Playtest Posts: 196 Arc User
    edited September 2014
    Hate to say it, but as the UK is a member of the EU, then we are subject to the Council Directive 2002/38/EC, in force from 1st July 2003 which changes the EU rules for charging Value Added Tax (VAT) on the supply over electronic networks (i.e. digital delivery) of software and computer services. From then on, those services will be taxed in the country where the customer resides rather than where the supplier is located. This applies to the EU VAT area which consists of all the member states of the EU AND (crucially) certain other countries which follow the European Union's (EU) rules on VAT. Google to find out which these countries are :)

    Which means that a UK customer of Neverwinter should be subject to a charge of our country's VAT (currently 20%). All countries in the EU have their own VAT rate, which means that theoretically PWE will charge a different amount for the UK (20%) as opposed to Germany (19%) and each individual - lowest EU rate is 15%/16% I think.
    In practice, after doing the maths on the Dragonborn Legends pack, it looks like PWE charge at the highest EU VAT rate (27% I think, might be Hungary) for UK. I do not know if that is still the case or is true for all EU VAT area countries.
  • diogene0diogene0 Member Posts: 2,894 Arc User
    edited September 2014
    xenotorch wrote: »
    Hate to say it, but as the UK is a member of the EU, then we are subject to the Council Directive 2002/38/EC, in force from 1st July 2003 which changes the EU rules for charging Value Added Tax (VAT) on the supply over electronic networks (i.e. digital delivery) of software and computer services. From then on, those services will be taxed in the country where the customer resides rather than where the supplier is located. This applies to the EU VAT area which consists of all the member states of the EU AND (crucially) certain other countries which follow the European Union's (EU) rules on VAT. Google to find out which these countries are :)

    Which means that a UK customer of Neverwinter should be subject to a charge of our country's VAT (currently 20%). All countries in the EU have their own VAT rate, which means that theoretically PWE will charge a different amount for the UK (20%) as opposed to Germany (19%) and each individual - lowest EU rate is 15%/16% I think.
    In practice, after doing the maths on the Dragonborn Legends pack, it looks like PWE charge at the highest EU VAT rate (27% I think, might be Hungary) for UK. I do not know if that is still the case or is true for all EU VAT area countries.

    Or they just want to reach one of these psychological prices like the 199 which isn't 200 or the 149 which isn't 150.
  • ryugasiriusryugasirius Member Posts: 996 Arc User
    edited September 2014
    diogene0 wrote: »
    If you live in europe you do have to pay VAT if you purchase goods in a foreign country outside of the EU once you get back. Customs usually don't give a **** because they're too busy with drugs and HAMSTER like that but in most civilized countries you have to pay the VAT and custom fees no matter what you do because that's what funds the government. Even if your purchased it abroad and bring it back where you live. To avoid custom fees pwe has an office in the Netherlands but that doesn't mean VAT musn't be paid to the Netherlands. Even if you live in the UK, in germany or in france you have to pay this VAT to this government because that's the law and this is how it works.

    That's of course true, if I bring anything back I have to pay customs. But the point here is that I don't import anything from the US, physically or even virtually. Everything I use on PWE servers stays on PWE servers and is property of PWE (as per their terms). It's like a taxi ride in New York, I don't pay EU VAT on that.
  • str8slayerstr8slayer Member, Neverwinter Beta Users Posts: 715 Bounty Hunter
    edited September 2014
    ambisinisterr wrote: »
    Billing automatically detects where you are making the purchase from.

    Think of it this way, if you were to go from the UK to Germany would you pay the UK or German taxes? The German because you are purchasing something in Germany regardless of your residence, citizenship or legal home.

    If you access the site from the US the billing site will charge USD. If you access from Europe it will charge Euro and the VAT.

    hmmmm, easy solution, use a proxy in the US...
    [SIGPIC][/SIGPIC]
  • fauust01fauust01 Member, Neverwinter Beta Users Posts: 0 Arc User
    edited September 2014
    str8slayer wrote: »
    hmmmm, easy solution, use a proxy in the US...

    i guess it will lead into ban, if i use proxy - buy zen for $ for my acc
    [SIGPIC][/SIGPIC]
  • sexwax45sexwax45 Member Posts: 0 Arc User
    edited September 2014
    fauust01 wrote: »
    i guess it will lead into ban, if i use proxy - buy zen for $ for my acc
    Probably, just use the currency it tells you to... everyone is trying to scam a few dollars here or there you know if you just pay the VAT it might help the EU get out of a nasty recession which is doing worse due to sanctions and what not, so it will help you in the long run just be a good citizen and pay your taxes.
  • warpetwarpet Member Posts: 1,969 Arc User
    edited September 2014
    fauust01 wrote: »
    Its not about Tax, i am fine with Taxes. Its about Euro -> Dolar exchange well nvm closed topic for me.
    exchange rates are broken in pounds to for example if some game cost 50$ u will mostly pay close or more then 40 pounds for it but this how its working for most of international companies this is wrong but this how its atm only few companies who do not do this are (intel,nvida,amd)at least where i live their price matches basic $+vat all others companies mostly charge 30%+or more then it should be
  • rhoriangelusrhoriangelus Member Posts: 703 Arc User
    edited September 2014
    adinosii wrote: »
    But some customers not living in the EU are *also* forced to pay in Euros, and charged the VAT. I live in Iceland, which is not a EU country, and I still have to pay the EU VAT. Not every European country belongs to the EU or uses Euros.

    This. Norway is also not in the EU, and I still have to pay in euros and pay VAT. This is my issue with being forced to pay in euro.
  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    edited September 2014
    We can argue this until the cows come home...nevertheless, laws governing international commerce over the Internet can be quite complex and arcane. However, this is PWE's policy and enforcement of the relevant laws in the EU. A thread over this policy would be a moot discussion, therefore, this can serve no productive purpose.
    ROLL TIDE ROLL

    Great Weapon Fighter: Because when is today not a good day to die?

    PC and PS4 player. Proud Guildmaster for PS4 Team Fencebane. Rank 5 Officer for PC Team Fencebane. Visit us at http://fencebane.shivtr.com
This discussion has been closed.