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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Did anyone ever redeem the Dark Forest Bear+200 ZEN code? Question!

prancerhoodprancerhood Member Posts: 1 Arc User
edited August 2014 in General Discussion (PC)
SOLVED

My brother just bought a physical copy of Neverwinter with a great deal, he got Dark Forest Bear mount (re-colour of the Armored Bear) for 10€ which is really awesome, however the game box also promised he will be given 200 Zen, however neither of us is sure on how he is supposed to reclaim that Zen.

He tried entering the PIN code on the 'pre-paid card' payment option, but his code wasn't accepted.

Did anyone redeem this code, and if so, do you know how he is supposed to do it?

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Post edited by Unknown User on

Comments

  • UnknownUnknown
    edited August 2014
    This content has been removed.
  • tobixnewtobixnew Member Posts: 40 Arc User
    edited August 2014
    I did also buy this starter pack, the code is a psc pin. just go to arc buying zen and choose paysafecard then enter this code
    [SIGPIC][/SIGPIC]
  • prancerhoodprancerhood Member Posts: 1 Arc User
    edited August 2014
    magenubbie wrote: »
    Some people told me they used that prepaid code as coupon code/discount code w/e it's called on the billing page. Have you tried that?

    Isn't the billing page the only page where you can purchase zen?
    He went to 'Prepaid Card' option, but it wouldn't accept his pin, saying 'Card not found'. We tried re-writing it a number of times, but nothing seemed to work :/
  • prancerhoodprancerhood Member Posts: 1 Arc User
    edited August 2014
    tobixnew wrote: »
    I did also buy this starter pack, the code is a psc pin. just go to arc buying zen and choose paysafecard then enter this code

    We tried this after you suggested and the first issue is, that the minimum zen required is 1100 Zen, while this PIN only counts for 200, and this way requires a 'promo code', while what we have is considered a PIN.
    When we tried inserting both PIN and promo code, it says 'Card Not Found'
  • UnknownUnknown
    edited August 2014
    This content has been removed.
  • mircalla83mircalla83 Member, Neverwinter Beta Users, Neverwinter Knight of the Feywild Users Posts: 36
    edited August 2014
    The correct purchase option should be found under the OLD PWE Zen Charge website.

    https://billing.perfectworld.com/charge

    This page is used for the 'Zen Wallet' Feature anyway, and it allows a purchase of 100 ZEN at 0.99€
    A Paysafecard is 'good' until you have used up all the money on it, this means you purchase 2 Transactions of 100 Z at 0.99€ each.
    What you have purchased is an 'Original Launch' Version of the game, used to promote it here in Germany. Hint: The DVD has a 'Pre-Mod1' ARC-Free Installer on it. You might want to hold on to that one.
  • prancerhoodprancerhood Member Posts: 1 Arc User
    edited August 2014
    Ah, so from what I understand, my bro can't just buy 200 zen, he has to purchase 10$ worth zen and will get extra 200, or some $ off?
  • mircalla83mircalla83 Member, Neverwinter Beta Users, Neverwinter Knight of the Feywild Users Posts: 36
    edited August 2014
    prancerhood wrote: »
    Ah, so from what I understand, my bro can't just buy 200 zen, he has to purchase 10$ worth zen and will get extra 200, or some $ off?

    See the post only a minute before this.
  • prancerhoodprancerhood Member Posts: 1 Arc User
    edited August 2014
    mircalla83 wrote: »
    The correct purchase option should be found under the OLD PWE Zen Charge website.

    https://billing.perfectworld.com/charge

    This page is used for the 'Zen Wallet' Feature anyway, and it allows a purchase of 100 ZEN at 0.99€
    A Paysafecard is 'good' until you have used up all the money on it, this means you purchase 2 Transactions of 100 Z at 0.99€ each.
    What you have purchased is an 'Original Launch' Version of the game, used to promote it here in Germany. Hint: The DVD has a 'Pre-Mod1' ARC-Free Installer on it. You might want to hold on to that one.

    Thank you very much, this worked 100% (:
    (although it was needlessly complicated from PWI's part)
  • UnknownUnknown
    edited August 2014
    This content has been removed.
  • mircalla83mircalla83 Member, Neverwinter Beta Users, Neverwinter Knight of the Feywild Users Posts: 36
    edited August 2014
    The issue is simply due to the halfbaked transfer to the new website. The hilarity is that the website I linked is still used for the core feature: Actually transferring the ZEN to the game.
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