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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Need help with Error 14

valencayvalencay Member Posts: 431 Bounty Hunter
edited June 2014 in General Discussion (PC)
rottura_zps98f0f911.png

I've been having this problem forever, today I have been patching for 6 hours straight and still nothing. I'm asking if anyone of you have had this problem and if you found a solution to it.
(I have already sent a ticket to technical support a couple of months ago and they managed to resolve absolutely nothing)
Aset Xharran, Oppressor CW
Post edited by valencay on

Comments

  • syka08syka08 Member, Neverwinter Beta Users Posts: 0 Arc User
    edited June 2014
    You can always make your image an attachment to the post.

    Since it isn't working, another work around is to just post the link so that people can click on it. (I right clicked ont he broken image and got the link that way)

    As for the actual problem, I've got no clue on it. Maybe try restarting your router?

    edit: see you got the picture working. Good job! ^_^
    contents to be decided
  • valencayvalencay Member Posts: 431 Bounty Hunter
    edited June 2014
    I actually used another site to upload the image, ty for the help anyway :)
    Aset Xharran, Oppressor CW
  • chihoonchihoon Member Posts: 2 Arc User
    edited June 2014
    I have the same problem too. Is there any way to fix this?
  • greyhawken777greyhawken777 Member Posts: 56 Arc User
    edited June 2014
    Update: Figuring another try to fix this wouldn't hurt, I did all the previous troubleshooting steps taking extra care to use the "Repair ARC" utility several times since it doesn't give any indication that it's doing anything at all. After a restart and opening the launcher, I see a new welcome window showing the jubilee screen with big "Play Now" button. Clicking that launched the game successfully. 8th time is the charm, I suppose.

    ---

    At least you're getting a message hinting at the problem. When I try to log in with ARC, all I get is the launcher window, a brief display of text in the status bar showing the patch version, and then....nothing. It just sits there. I've tried the usual solutions (restart the PC, the router, the modem, the client, and "repair ARC" multiple times and still nothing. It's been like this for the since yesterday.

    So. Yeah. Not impressed. Hopefully someone's working on this. Not a good way to celebrate your one-year anniversary.

    2hyccy9.jpg
  • journeymonkjourneymonk Member, NW M9 Playtest Posts: 15 Arc User
    edited June 2014
    I have had a similar problem since this afternoon (around 5 hours ago, I'm at GMT +8). Sad. I really wanted to grind the Anniversary stuff....

    For me, it's stuck at showing the NW version... not even patching like you guys.

    Only thing I can do is continue professions on Gateway...
  • chihoonchihoon Member Posts: 2 Arc User
    edited June 2014
    I've been looking for a solution all day and yet i have not found one that has helped my problem. Everytime i try to patch it, it would never work and the colors would come out distorted. Could it be because im running this on steam or something? Please help me.
  • journeymonkjourneymonk Member, NW M9 Playtest Posts: 15 Arc User
    edited June 2014
    How are you guys doing?

    I tried re-installing Java (headed over to support page to check "stuck on launcher") and it finally got me to the "Play Now" button again.

    My issue now seems to be extreme server lag (I'm doing the same on internet speed and ping tests, so it's not my connection). I say this because:
    > my toons take a long time to appear on the login screen
    > map loads take longer than usual
    > i get kicked out of the game due to timeout.

    Might be a slow server issue guys. I hope they are on it and you guys can play soon, too.

    I'm taking it in stride and living through the timeouts and kick back into login.
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