test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Gateway timing out!

amvekamvek Member Posts: 583 Arc User
edited April 2014 in Bug Reports (PC)
No matter which toon I select on the gateway it is timing out. Anyone else having this issue? Have rebooted PC and cleared all cookies!
Officer-1.png
www.Grievanceguild.com
Post edited by amvek on

Comments

  • methuselasmethuselas Member Posts: 275 Arc User
    edited April 2014
    amvek wrote: »
    No matter which toon I select on the gateway it is timing out. Anyone else having this issue? Have rebooted PC and cleared all cookies!


    You're not the only one. It times me out, in game too, if I switch toons.
  • icenamnicenamn Member Posts: 17 Arc User
    edited April 2014
    I am getting serious timeouts on gateway and sometimes in game aswell.. You got some serious issues..
  • methuselasmethuselas Member Posts: 275 Arc User
    edited April 2014
    Doesn't load through my phone either. I pinged the gateway from my server, without packet loss at 57ms, so it's obviously server side, which would explain why it's affecting some people and not others. Curious, but were you guys on Dragon server, originally?
  • silence1xsilence1x Member Posts: 1,503 Arc User
    edited April 2014
    Same here. They had issues with ARC earlier.
    I aim to misbehave
  • methuselasmethuselas Member Posts: 275 Arc User
    edited April 2014
    silence1x wrote: »
    Same here. They had issues with ARC earlier.

    I'm wondering if it's related to toons that were originally on Dragon Server. Just 'cos they merged the servers, doesn't mean they didn't keep the databases separate.
  • icenamnicenamn Member Posts: 17 Arc User
    edited April 2014
    methuselas wrote: »
    Doesn't load through my phone either. I pinged the gateway from my server, without packet loss at 57ms, so it's obviously server side, which would explain why it's affecting some people and not others. Curious, but were you guys on Dragon server, originally?

    I was on dragon aswell..
  • methuselasmethuselas Member Posts: 275 Arc User
    edited April 2014
    icenamn wrote: »
    I was on dragon aswell..


    That's what I thought...... Pretty sure it's database related, then. I wonder how long we're gonna have to wait for the almighty, "We're aware of the situation and working on a resolution for it."
  • dawnlightdawnlight Member Posts: 19 Arc User
    edited April 2014
    methuselas wrote: »
    I'm wondering if it's related to toons that were originally on Dragon Server. Just 'cos they merged the servers, doesn't mean they didn't keep the databases separate.

    Yep, same issues here for my husband and I, and were both from Dragon as well.
  • icenamnicenamn Member Posts: 17 Arc User
    edited April 2014
    Now I am having issues loggin in the game aswell.. Seems it's getting worse. And still no response from the man up top.
  • martelis1981martelis1981 Member, NW M9 Playtest Posts: 121 Arc User
    edited April 2014
    Same here, time outs, i have several characters but i can access only two of them. These 2 chars are the only ones that are working in professions.
  • methuselasmethuselas Member Posts: 275 Arc User
    edited April 2014
    martelis1981 wrote: »
    Same here, time outs, i have several characters but i can access only two of them. These 2 chars are the only ones that are working in professions.
    Yeah I don't have access to either my Mindflayer or Dragon toons.
  • nameexpirednameexpired Member Posts: 1,282 Arc User
    edited April 2014
    My GATEWAY observations:
    (time out meaning login works, but after the character select screen it does not "resolve" with selecting a character, and then "time out" error message)
    PC 1 firefox:
    time outs for all characters
    tired PC 2 firefox:
    works on all toons
    try PC 1 firefox: still not working
    try PC 2 firefox again: working
    do professions on PC2 firefox .. OK
    ... later ....
    PC2 firefox times out as well
    retry PC1 firefox times out
    retry PC1 IE 11 ... character select succesful!
    retry PC1 Firefox ... still dead
    retry PC2 Firefox ... still dead

    extremely weird!

    Hope this helps!

    *edit* flushed the cache on all ocasions,
    *edit2* seems to be working at the moment on all browsers/PCs
    Imaginary Friends are the best friends you can have!
  • UnknownUnknown
    edited April 2014
    This content has been removed.
Sign In or Register to comment.