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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Any compensation for lowered companion prices?

zahinderzahinder Member Posts: 897 Arc User
edited March 2014 in General Discussion (PC)
So I bought a galeb duhr for $30... and now it's $25.

Did PW ever give any sort of... compensation for people who got punished for helping them out earlier rather than waiting?

A hat, even?
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Post edited by zahinder on

Comments

  • dardovedardove Member, Neverwinter Beta Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 0 Arc User
    edited March 2014
    No, there is no compensation. That is always the risk when you buy anything at all.
  • kolatmasterkolatmaster Member Posts: 3,111 Arc User
    edited March 2014
    zahinder wrote: »
    So I bought a galeb duhr for $30... and now it's $25.

    Did PW ever give any sort of... compensation for people who got punished for helping them out earlier rather than waiting?
    You're not getting punished! You got to use it longer then anyone who purchased it at $25.00...

    If you buy a meal at McDonalds for $5.00, or buy a Shirt at Gap for $50.00, and then a month later the McDonalds meal is on sale for $4.25, or the Gap shirt is on sale for $42.50, you don't go back to that restaurant/retailer to demand a refund now do you?

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  • emperor888emperor888 Member, Neverwinter Beta Users Posts: 18 Arc User
    edited March 2014
    kolatmaster wrote: »
    You're not getting punished! You got to use it longer then anyone who purchased it at $25.00...

    If you buy a meal at McDonalds for $5.00, or buy a Shirt at Gap for $50.00, and then a month later the McDonalds meal is on sale for $4.25, or the Gap shirt is on sale for $42.50, you don't go back to that restaurant/retailer to demand a refund now do you?

    McDonald's, no, but Gap, definitely. Most places have a 30 or 60 day policy that allows you to be refunded the difference if that product goes on sale.
  • chrcorechrcore Member Posts: 329 Bounty Hunter
    edited March 2014
    emperor888 wrote: »
    McDonald's, no, but Gap, definitely. Most places have a 30 or 60 day policy that allows you to be refunded the difference if that product goes on sale.

    Some places you can even return items or get adjustments up to a year later if they go on sale, as long as you have the original receipt.
  • hfgtfsdfshfgtfsdfs Member Posts: 688 Arc User
    edited March 2014
    lol. Thats a really stupid question.
    I bought my GFX card a year back and now its cheaper. Should I ask Nvidia for an compensation now?...
    ZengiaH@ejziponken
  • kolatmasterkolatmaster Member Posts: 3,111 Arc User
    edited March 2014
    Well I've never experienced that sort of 'Sale Receipt', etc.

    I also don't agree with it from a business perspective, but that's just my personal opinion on that particular Customer Service oriented policy! :)

    Either way, Neverwinter doesn't offer discount reimbursement like that, so the answer to the OP is the same... No.
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  • sabre10sabre10 Member, NW M9 Playtest Posts: 340 Arc User
    edited March 2014
    I empathise with you. I bought an Ioun Stone just a matter of hours before the patch that dropped their price. Got a message saying "Sorry for the inconvenience". Hard luck I guess
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  • azahronazahron Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 2 Arc User
    edited March 2014
    You don't get reimbursements when your shiny new iPhone drops in price a few months after it came out.
    I don't see why Cryptic would do it either.
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  • melodywhrmelodywhr Member Posts: 4,220 Arc User
    edited March 2014
    PWE's policy on this is clear in the fees section of the terms of service.
    ToS 24.2 wrote:
    ANY APPLICABLE ZEN, FEES AND OTHER CHARGES ARE PAYABLE IN ADVANCE AND NON REFUNDABLE. ZEN HAVE NO MONETARY VALUE AND CANNOT BE REDEEMED FOR CASH. ZEN AND THE RIGHT TO USE APPLICABLE ZEN ARE NON-TRANSFERABLE, IN WHOLE OR PART. THE RIGHT TO USE ZEN IS AN INTEGRAL PART OF THE LICENSE TO USE THE SERVICE AND GAME.
    ToS 24.4 wrote:
    We may, from time to time, modify, amend, or supplement our fees, billing methods and terms applicable to Zen or to any purchases, and post those changes in these Terms, in separate Terms of Sale or in other terms or agreements posted on the Website or Service or otherwise provided to you by us. Such modifications, amendments, supplements or Terms of Sale shall be effective immediately upon posting on the Website or Service and shall be incorporated by reference into these Terms. If any change is unacceptable to you, you may terminate your account at any time.
    Tos 24.7 wrote:
    We are not liable for “hacking” or lost of your virtual goods from your account, however, we may, in our sole discretion, reimburse virtual goods or Zen upon proof that such loss was not due to your inappropriate use. We may limit the quantity of any item or refuse to provide you with any virtual good. Verification of certain information applicable to a transaction may be required prior to our acceptance of your payment. Price and availability of virtual goods are subject to change with no notice. We have no liability with respect to virtual goods or Zen that is gifted to you or provided as an incentive.

    unfortunately, the discussion of these terms cannot be a productive discussion since it is a service issue. if you would like to provide your feedback about these terms, you are more that welcome to do that through a support ticket or by sending an email to customerservice@perfectworld.com.

    thank you.
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