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Tech support forum read only?! How do we talk about problems?

malakieusnmalakieusn Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 5 Arc User
edited March 2014 in General Discussion (PC)
Since they made the tech support forum read only, how the heck are we all supposed to talk or help each other with technical issues?

I came here to try and find out if there was ANY fix or solution to the graphics CTD issues that many, many players have been reporting... It is happening to me as well basically making NW unplayable until there is a fix.

Anyhow, closing the technical forum just makes no sense what so ever because now we are at the full mercy of whether we get a reply to a tech support ticket or not..... and worse, whether it is just a canned response where they assume we are all idiots...
Take it light...

Malakie


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Post edited by malakieusn on

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    melodywhrmelodywhr Member Posts: 4,220 Arc User
    edited March 2014
    Thanks for visiting the Official PWE Tech Support Forum!

    As of February 4th, 2014, this forum is read-only. Should you need support, please file a tech support ticket here. Please ensure you use the 'Tech Support' category. Tickets are answered in the order received and as quickly as possible.

    Thanks, and we'll see you in-game!

    if you can't find the information in the existing threads or in the knowledge base, then just submit a tech support ticket as stated. there's no need to flame the process or make assumptions.
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