Payment options

nikolaos06

Does anyone know how to remove the skrill account from my arc games payment options ?
When I try to buy zen with a credit card which i have connected with it, it sends me to my skriil account without asking me.

Unknown

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hanarag

I'm having the same problem, it will not allow me to buy Zen. I go through the process put in the sever and game, click purchase and up comes a skrill page asking me to fill in details but as I'm in the UK I cannot fill in the box state or zip code. I never used to have a problem and have never seen the skill page before, usually it goes to the card details page fill that in and you got the Zen.... must be a Arc glitch?

brobora

hanarag wrote: »

I'm having the same problem, it will not allow me to buy Zen. I go through the process put in the sever and game, click purchase and up comes a skrill page asking me to fill in details but as I'm in the UK I cannot fill in the box state or zip code. I never used to have a problem and have never seen the skill page before, usually it goes to the card details page fill that in and you got the Zen.... must be a Arc glitch?

Something like that, best option I've found is to use a basic cheap waste-of-time PAYG phone to make all online payments (where available) and UKash vouchers for anywhere that doesn't take charge-to-phone. (Half way to a Nokia Lumia from top-up rewards - due to games)

For Zen, the PAYG method works best, as you just "top up" how much you want, click buy zen, enter phone number, receive a text, reply Y, transfer Zen. (Boku and Zong)

melodywhr

this is a billing support issue. you need to submit a support ticket here:

https://support.arcgames.com/app/ask