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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

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midnitedragonmidnitedragon Member, Neverwinter Beta Users Posts: 3 Arc User
edited January 2014 in Bug Reports (PC)
the "One Time Code" is being requested every time I try to use this feature. Is there some setting I need to change on my pc or is ths a site issue?
Post edited by midnitedragon on

Comments

  • syka08syka08 Member, Neverwinter Beta Users Posts: 0 Arc User
    edited December 2013
    If you're looking to disable it, head over here: https://secure.crypticstudios.com/

    If you're wanting to know why it's constantly being requested, the only thing I can think of is that it really only seems (to me) to want to save one computer at a time. So if you're using multiple computers to access it that may be a reason.

    Alternatively, here at work all browsers are set up to dump their cahce, cookies, and history once closed out. If you have a similiar set-up, that may also be a reason why.
    contents to be decided
  • caloriencalorien Member Posts: 177 Arc User
    edited December 2013
    It's almost certainly a cookie problem (cookie not being saved.) Check your browser settings.
    The PWI info-fox formerly known as Mayfly - Dreamweaver
  • dpskanedpskane Member Posts: 3
    edited January 2014
    syka08 wrote: »
    If you're looking to disable it, head over here: https://secure.crypticstudios.com/

    If you're wanting to know why it's constantly being requested, the only thing I can think of is that it really only seems (to me) to want to save one computer at a time. So if you're using multiple computers to access it that may be a reason.

    Alternatively, here at work all browsers are set up to dump their cahce, cookies, and history once closed out. If you have a similiar set-up, that may also be a reason why.

    many thanks, syka - that really helped a lot!
    i don't clear out my cache or anything, but i use 2-3 computers for my account and my GF's account and i get asked for this stupid one-time code really a lot. super annoying. i rather turn it off....
  • syka08syka08 Member, Neverwinter Beta Users Posts: 0 Arc User
    edited January 2014
    Notta problem. Personally, I put up for it because its a 5 - 10 second nuisance (unless the e-mail system is down or running hella slow, which has happened several times since I've been playing, in which case it is a very looooong nuisance) for a wonderful added security value. IIRC, is this were disabled some folks could most probably log into my NW account in-game as well without needing that 1-time code, which is a risk I would prefer not to take.

    Be safe and good luck :3.
    contents to be decided
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