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Unable to remove purchased items from mail
kunekaden
Member, Neverwinter Beta Users Posts: 115 Bounty Hunter
Hello,
I am currently unable to remove certain items from my mailbox which were purchased between November 3 and November 4. The items were purchased via the character in my first character slot. My character's inventory is not full ( Mike@kunekaden2 ).
No error message is given, the items simply are not removed from the mail or added to my inventory when clicking the "Take Items" icon.
I was able to remove items from mail which were purchased from earlier auctions (late October) when I first discovered this situation.
Judging by the names of the players from whom I purchased the affected items, I would guess they have probably been banned. Not sure if this has anything to do with the situation.
I am currently unable to remove certain items from my mailbox which were purchased between November 3 and November 4. The items were purchased via the character in my first character slot. My character's inventory is not full ( Mike@kunekaden2 ).
No error message is given, the items simply are not removed from the mail or added to my inventory when clicking the "Take Items" icon.
I was able to remove items from mail which were purchased from earlier auctions (late October) when I first discovered this situation.
Judging by the names of the players from whom I purchased the affected items, I would guess they have probably been banned. Not sure if this has anything to do with the situation.
Post edited by kunekaden on
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Comments
Same exact thing is happening to me. I have 99 rank 5 trainings that I cannot retrieve. Different seller though.
still can't retrieve the items.
That is not the case.
I removed about 45 other stacks of enchantments that were from before the update - dating as far back as November 11.
That makes no sense. There's only 99 per stack and one stack per mail...
I don't know what you can do about your stack of 99's!
Wait, so you are saying the system is attempting to, under the cover, expand this pre-Shadowmantle 99 stack into individual slots in order to give them some new property from Module 2, then it recombines them back into one stack when it finally appears in your bag?
In other words, the OP would need an inventory having at least 99 free slots? Is this what you mean?
I'm just not going to bother.
best of luck to all of you.
From what I can tell, yes the OP will need 99 free inventory slots to retrieve that stack.
When I am able to retrieve the inventory, each individual item takes up it's own inventory space, the game does not recombine them. It will recombine them if I hit sort though so it seems like they're the same item, but retrieving from the mail breaks it up.
someone else who is having this bug
After i read this thread, i tried to free up 20+ slots but it didnt work.
just delete the mails and put the items in the inventory manually, since just 3-4 players are having the same problem.
is that too much work????