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[Resolved] Temporary Issue with New Characters

dezstravusdezstravus Member Posts: 2 Arc User
edited November 2013 in General Discussion (PC)
Hey Everyone,

In yesterday's patch, an unexpected bug caused a small number of new characters to be created on the wrong shard, preventing those characters from being able to see or play with other players on the Dragon shard.

The issue is now resolved for all characters going forward. To fix the characters that were created on the incorrect shard, we are in the process of designing a script that will move them over to Dragon ASAP. Since the issue only affected new characters, some players who have a character on the incorrect shard may elect to resolve their issue more quickly by re-creating their character. We hope to have an update on the progress of the script this next week, and are committed to addressing the issue as quickly as possible.

To see which shard your character is on, navigate to the Character Selection screen. Next to each character will be a shard name. If the shard is “Dragon,” then your character is on the correct shard. If it says “Dungeon,” then your character is on the incorrect shard and will be moved over shortly.

Thank you very much for your patience while we work out this issue.

-The Neverwinter Team

Update: This issue has been fixed with today's patch. Thank you!
Post edited by dezstravus on

Comments

  • roadkill68roadkill68 Member Posts: 22 Arc User
    edited November 2013
    This is from yesterday's patch notes, although it does still reference the dragon shard on the character selection screen.

    Patch Notes: NW.5.20131111a.2

    By DwightMC @ November 14, 2013 at 6:59am


    •There are no longer shard selection references on character select now that the shards have merged.
  • sockmunkeysockmunkey Member Posts: 4,622 Arc User
    edited November 2013
    Im kinda all curious what this whole Dungeon shard is all about. Devilish munkey minds wanna know :p
  • sephiricsephiric Member Posts: 0 Arc User
    edited November 2013
    Nevermind.
  • werealchemistwerealchemist Member, Neverwinter Beta Users Posts: 0 Arc User
    edited November 2013
    sockmunkey wrote: »
    Im kinda all curious what this whole Dungeon shard is all about. Devilish munkey minds wanna know :p

    I can only imagine that its where the foundry characters are made
    21.jpg
  • aunlaeaunlae Member Posts: 0 Arc User
    edited November 2013
    So, they basically have the ultimate solo game! Pretty cool.
  • scozzersscozzers Member, Neverwinter Beta Users Posts: 180 Bounty Hunter
    edited November 2013
    aunlae wrote: »
    So, they basically have the ultimate solo game! Pretty cool.

    Yea, it was quite nice*. My char is 60 now and every area I cleared there was not another single player in sight. Won every collect this/kill that competition (where you win enchantments), didn't have to wait for mobs to respawn to complete quests, etc etc etc. but the novelty has worn off now, so ... chop chop please, Cryptic.
    If it's such a small amount of players (between 50 and 100 by my reckoning) then why not just do it manually?

    (*PE still ran like HAMSTER tho ... probably because of all those useless npcs they shoved in to make it look busier than it actually is.)
  • scozzersscozzers Member, Neverwinter Beta Users Posts: 180 Bounty Hunter
    edited November 2013
    After 18 hours unlocking banshee gate key and the task showing "complete 0.00 remaining), I haven't got the key and it says "unavailable please complete previous tasks". I'm guessing this has something to do with me doing some of those on the "phantom shard" - didn't copy over sharandar progress or something?
  • scozzersscozzers Member, Neverwinter Beta Users Posts: 180 Bounty Hunter
    edited November 2013
    scozzers wrote: »
    After 18 hours unlocking banshee gate key and the task showing "complete 0.00 remaining), I haven't got the key and it says "unavailable please complete previous tasks". I'm guessing this has something to do with me doing some of those on the "phantom shard" - didn't copy over sharandar progress or something?

    Fixed after todays maintenance. Cheers. :cool:
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