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Gateway No Longer Working on Kindle Fire

dirathiusdirathius Member Posts: 18 Arc User
edited September 2013 in Bug Reports (PC)
I regularly access the Gateway with my Kindle Fire (Original, not HD) on the Silk browser, not through an app. However, a few days ago the Gateway stopped working.

Problem: At Gateway login screen, I login, but am instantly redirected back to the login screen. Instantly. It changes from "https://gateway.playneverwinter.com/" to " http://gateway.playneverwinter.com/?account=" *removed account*"&ticket="*removed ticket*"&browser="*removed browser*, then back to " https://gateway.playneverwinter.com/". This happens whenever I click the login.

I have tried:
  • Using my desktop computer; No trouble on Google Chrome on my computer, thankfully.
  • Powering off my Kindle; no change, same problem.
  • Clearing cookies, browser history, forms, and cache; Same problem; however, while every other form on the web cleared, (Email, forums, other sites, etc.) the form on the Gateway login (Username and password) remained filled. Even if I cleared it manually it would return.
  • Using my email instead of my username; Same problem, though the form changed to my email, even though I entered my username afterwards.
  • Disabling Cryptic Account Guard; Same problem. Re-enabled it, same problem. I never even got to the point of being told about the account guard.

And that's about all I can do. I would love to have this bug looked at, as I access the Gateway with my Kindle very much; however, in the grand scheme of things, I suppose being unable to access the Gateway through one source is a rather small problem. I'd be fine if it didn't get fixed for a while, but I would like to know that it is a known glitch.

Thank you for your time.

~Relenam
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