Since there's no source I'm going to assume that's incorrect, drow aren't supposed to have black hair could the devs do something about that. Could people stop saying thing's like if you can dye your armour you can dye your hair, why don't you give drow yellow skin as well? After all it's a magical universe and people can shapeshift. Drow aren't supposed to have black hair.
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Yes I do actually like this MMO.