Companion Unbind Bug Makes Me Feel "Ripped Off"! Needs Fix or Workaround.

skrimshaw72

I purchased the Kelemvore Acolyte from the Zen store on 4-29-2013. It clearly stated that companion can be traded to other characters/players. Any attempt to move this companion to the correct character on my account is met with instructional windows telling me to move the companion to idle (that part does work) then to pay xxxx amount Astral Diamonds. The diamond payment is ready yet when I move the companion nothing happens.

Over the past 12 weeks I have sent in 2 GM request support tickets, both of which were met with nothing more than form letters. The latest GM request I received the form letter 4 days after submitting the ticket. At this point I am quickly becoming frustrated and disillusioned with the entire process, and deeply regret paying for the Zen.

Does anyone know how to get actual in-game support instead of just form letters? Are there GM's staffed on Neverwinter?

I am sorry for the irate tone in this request, but the current level of support I have experienced from this game is borderline insulting.

thesaminator1

They already got your money so why would they help you now? HUEHUEHUEHUE

axer128

Companions aren't intended to be unbindable. It doesn't clearly state that anywhere.

They is tech when you try to drag one out, but its old tech from alpha that was disabled and the devs stated they have no plans to re-enable it in the recent raptor chat.