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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Ambisinisterr, could please stop locking threads

johnfelljohnfell Banned Users Posts: 408 Bounty Hunter
edited June 2013 in General Discussion (PC)
Ambisinisterr, could you please stop locking threads because they happen to show PW in a negative light? Just because arguments raised may be negative towards PW or Cryptic does not make them less valid than others, or guaranteed to lead to flame wars or whatever excuse you might wave.
Just the latest example;
http://nw-forum.perfectworld.com/showthread.php?366462-Terrible-Customer-Service

I've been forum mod for several forums myself and I get the balanced line walk it is to try and keep order and how you can't please everyone (your job is probably especially hard considering the amount of negativity in this forum) but whenever you shut down something critical of the Devs or PW it translates to you trying to hide issues or censor the forums - a place hopefully existing in part to communicate to Devs. This also serves to help new players, or old, by informing them how to deal with issues in the game and can generate resourceful tips.
It's bad enough you completely lose authority, credibility and professionalism when you constantly write from very personal standpoints while having "Community Moderator" under your name, not to mention how your every action reflects on the game's Devs or PW. Might be a good idea to have an alternate account for representing yourself as just a player.

Simply put; if PW or Cryptic mess up and customers (paying or not) want to voice concerns, PW simply has to suck it up and deal, without you playing nanny - unless of course you happen to have prophetic vision and know what will cause flame wars or not before it even happens.

Just my two Zen.

Comments

  • rizoguerizogue Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 134 Bounty Hunter
    edited June 2013
    Concur!

    I can certainly see deleting or putting a big <EDIT> over zlainfurry's post that advertised another game, but to lock a thread where someone is expressing their concerns about customer service they received seems like we're just dodging our numerous problems by not looking at them....
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  • ambisinisterrambisinisterr Member, Neverwinter Moderator Posts: 10,462 Community Moderator
    edited June 2013
    Pretty cut and dry
    No discussion about competing MMORPG's
    Please keep discussion on the Neverwinter forums specific to Neverwinter!
    Discussion of console, handheld, mobile & non-MMORPG/non-Free to Play PC games are allowed in the Off-Topic Forums only.
    No "I Quit" threads.
    We're sorry to see you go, but please keep your goodbyes to PMs or in game messages. These threads do not contribute to the community discussion and generally end in hate or flames.

    I leave plenty which show PW in a negative light.

    It's not what you say but how you say it that is important. ;)


    Edit - Also please refer to this rule:
    No mouthing off at staff.
    If you have questions or concerns about a thread or post, please direct these to the forum mods and admins via PM.

    Feel free to send me or the other moderators a PM rather than making threads like this.
This discussion has been closed.