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Update on Support?

antilusantilus Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
edited June 2013 in General Discussion (PC)
Has there been any update on them having Customer Support that actually answers tickets instead of closing them? Opened a ticket 3 weeks ago only to have it closed without response. Resubmitted the ticket a little over a week ago and still no response, completely unprofessional and they're now advertising LAUNCH SOON everywhere, really?
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