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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Been trying to contact support for over two weeks (what the *.. pwe)

cwair01cwair01 Member, Neverwinter Beta Users Posts: 76
edited May 2013 in General Discussion (PC)
I don't know if this is the appropriate section and i don't even know if i care if not, i'm on the verge of quitting after staying with this company for so long, basically the story is following..

2 Weeks ago i tried to contact support for confidential reasons, they say there are very busy.. okay i'll buy that..
1 Week later, ticket closed and no reply.. okay, let's try again - thing can be messy
Yet another week passes, ticket closed again and no reply.. what the flying duck!

I'm now aggravated and trying to make sure i do everything correctly even sending them another ticket per mail to be sure, now friday nearly 3 week's later.. nothing.

So explanations please, this is ludicrous.. i've been spending dollars on this publisher and passed the 1000$ mark by far and this is the response they give you? Get your **** together before more people leave.

English is not my native language so don't mind any typos i make, i'm just extremely frustrated now and I've heard numerous of people having the same issue.

Thank you!
I'm always friendly and will be happy any of your inquires via pm!
However i'm not a part of PWE and can't handle any questions regarding your personal details or account.
Please respect the forum ToS and keep a nice manner towards your fellow adventurers!

| Half Elf - Cleric | Good reading for Clerics |
Post edited by cwair01 on

Comments

  • ambisinisterrambisinisterr Member, Neverwinter Moderator Posts: 10,462 Community Moderator
    edited May 2013
    I'll pass this on to the CM's but they really can't do much, if anything.

    Our powers are limited to the forums. However since this is discussing an account related issue I have to close the thread.
    If you're still having a hard time in a few days send me a PM and I'll see what I can do.
This discussion has been closed.