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Any answers for those who lost the nightmare mount after the rollback?

mrcatchymrcatchy Member, Neverwinter Beta Users Posts: 10 Arc User
edited May 2013 in General Discussion (PC)
Hi cryptic.. i try get an answer again.. I asked you on facebook and i did submit a ticket, but still havent got any information in regards to when or if we ever get our mounts back? i got my nightmare mount in a nightmare lockbox 3-4 hours before you closed the servers and when the servers where back up my mount was gone because of the rollback. And YES i checked your FAQ from the rollback on the forum, but theres no real answer there.
Post edited by mrcatchy on

Comments

  • ausdoerrtausdoerrt Member, Neverwinter Beta Users Posts: 0 Arc User
    edited May 2013
    That's a real answer. And it's NO. If you wanna complain, do so to the cheaters who necessitated the rollback in the first place.
  • b0r7b0r7 Member Posts: 60 Arc User
    edited May 2013
    ausdoerrt wrote: »
    That's a real answer. And it's NO. If you wanna complain, do so to the cheaters who necessitated the rollback in the first place.

    ^^ possiblely unintelligent individual.

    1. Cryptic puts out faulty game with bugged code
    2. OP may of infact just purchased zen to buy an enchanted key
    3. OP uses key on box.
    4. ???
    5. PROFIT! OP cannot complain about cheats, if OP did in fact just do it the correct way. OP got caught in the crossfire and suffered collateral damage of losing his mount after rollback. OP should infact get a reimbustment, if caught in the cross fire because OP in fact had no way of knowing 4 hours later he was going to lose it.
  • imivoimivo Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 1,682 Bounty Hunter
    edited May 2013
    The thing is, the rollback happened because the number of people who used the exploit during that time was probably substantial. Illegitimate AD were turned into Zen, and keys were purchased with those Zen, and then boxes were opened with those keys. This, no doubt, also yielded Inferno Nightmares. I'm not saying that you did this, just pointing out one of the difficulties.

    (Actually, as Steppenkat posted, Cryptic already said they will help people who got a legitimate Nightmare. That is quite awesome of them!)
    Unsure about skills and feats? Check the Master List of Class Builds!
  • steppenkatsteppenkat Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    mrcatchy wrote: »
    Hi cryptic.. i try get an answer again.. I asked you on facebook and i did submit a ticket, but still havent got any information in regards to when or if we ever get our mounts back? i got my nightmare mount in a nightmare lockbox 3-4 hours before you closed the servers and when the servers where back up my mount was gone because of the rollback. And YES i checked your FAQ from the rollback on the forum, but theres no real answer there.

    Guys, please read the AH Exploit FAQ. Cryptic already announced that they will study each case where people got legit Nightmare mounts and they will give it back. Just be patient and send an email to them. It probably won't happen today but in the next weeks you'll probably be able to reclaim it. :)

    So basically yes, you got your answer already. Just be patient. :P
    Characters:
    - Titania Silverblade, the Iron Rose of Myth Drannor (Lvl 60 GWF, Destroyer)
    - Gwyneth, the Cowardly Cat Burglar Drowling (Lvl 60 TR, Saboteur)
    - Lady Rowanne Firehair, Heartwarder of Sune (Lvl 33 DC)
    - Satella, Sensate (LvL 44 CW, Renegade, Non-Active)


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  • steppenkatsteppenkat Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    From the AH FAQ:
    Q: But... I won the Armored Nightmare from a lockbox! I'll never get that lucky again!

    A: We are currently working to restore Armored Nightmare mounts that were earned legitimately during the period of time that was rolled back.
    Characters:
    - Titania Silverblade, the Iron Rose of Myth Drannor (Lvl 60 GWF, Destroyer)
    - Gwyneth, the Cowardly Cat Burglar Drowling (Lvl 60 TR, Saboteur)
    - Lady Rowanne Firehair, Heartwarder of Sune (Lvl 33 DC)
    - Satella, Sensate (LvL 44 CW, Renegade, Non-Active)


    Check Steppenkat's Foundry Quest Reviews!
  • steppenkatsteppenkat Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    ausdoerrt wrote: »
    That's a real answer. And it's NO. If you wanna complain, do so to the cheaters who necessitated the rollback in the first place.

    I also despise cheaters, but let's try to offer constructive answers to threads. :P
    Characters:
    - Titania Silverblade, the Iron Rose of Myth Drannor (Lvl 60 GWF, Destroyer)
    - Gwyneth, the Cowardly Cat Burglar Drowling (Lvl 60 TR, Saboteur)
    - Lady Rowanne Firehair, Heartwarder of Sune (Lvl 33 DC)
    - Satella, Sensate (LvL 44 CW, Renegade, Non-Active)


    Check Steppenkat's Foundry Quest Reviews!
  • john242424john242424 Member Posts: 0 Arc User
    edited May 2013
    ausdoerrt wrote: »
    That's a real answer. And it's NO. If you wanna complain, do so to the cheaters who necessitated the rollback in the first place.

    Ok, so with that logic I buy something at a store and a discruntled employee underpriced the item. It's ok for them to come to my house and take it back without reimbursing me? This would be the equivilant of what Cryptic did.
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  • imivoimivo Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 1,682 Bounty Hunter
    edited May 2013
    steppenkat wrote: »
    From the AH FAQ:

    I had completely missed that (was it added later?). This is good news, and it means they do go that extra mile in spite of it probably being a lot of additional work (sifting through those logs). Shows that they care.
    Unsure about skills and feats? Check the Master List of Class Builds!
  • mrcatchymrcatchy Member, Neverwinter Beta Users Posts: 10 Arc User
    edited May 2013
    ausdoerrt wrote: »
    That's a real answer. And it's NO. If you wanna complain, do so to the cheaters who necessitated the rollback in the first place.

    From your tone in that post it sounds like your one of those cheaters who got punished. It`s not my problem that cryptic uses the same AH system as in STO. So i shouldnt suffer punishment from something i didnt do.. So mr.smartguy pls post your whining somewhere else.. I just want a propper answer on that matter, and i havent got one.. It is easy for cryptic to say they are going to fix it, but i have seen 0 progres in that regard
  • elyrielleelyrielle Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    mrcatchy wrote: »
    From your tone in that post it sounds like your one of those cheaters who got punished. It`s not my problem that cryptic uses the same AH system as in STO. So i shouldnt suffer punishment from something i didnt do.. So mr.smartguy pls post your whining somewhere else.. I just want a propper answer on that matter, and i havent got one.. It is easy for cryptic to say they are going to fix it, but i have seen 0 progres in that regard

    Honestly they're not obligated to do anything for you, and you're incredibly lucky they're bothering to scour through the logs of all that time they've deleted. Had I received some other form of rare drop that wasn't being restored I'd be livid at this special treatment people like yourself are getting.

    So, be patient. They've already said they're going to help you out.
  • allaerraallaerra Member, Neverwinter Beta Users Posts: 838 Bounty Hunter
    edited May 2013
    The only thing they are really obligated to do is return your Zen with which you can try again. If they do more than that, it is gravy.
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