In an open beta, you don't ban, you fix your game. I get Guild Wars, as it was after launch and the developers had missed something vital, leading to unintended economy. But Neverwinter is open beta. A process which should be focused on fixing errors, for launch. No matter how f****d the economy is, you fix it and do a character wipe before launch. But f*****g over your beta testers!? Come on, they are there to test and correct the game..
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This is an open beta. Start treating it like one.
Here's a revelation...people can get banned in a Live game. Yep, that's right, you didn't hear me wrong, it's entirely possible.
So if you wish to make the case about open beta being used wrong. First fix the problem of the players (the majority I'd assume) not reporting a single bug they see. just complaining about the bug in chat and how the games "broken".