AH bug never got my item back!

lazyjake

Hello, about a week ago I put an enchant onto the AH before I went to sleep, the next morning when I woke up the item was no longer on the AH and I did not get any AD in my mail or the item back. I checked to see if maybe I missed it or if it was in my bags or bank but it wasn't. I opened a ticket about 4 days ago about it (I waited till the time on the AH should have ended before making a ticket hoping it would get sent to my mail) I still never got an e-mail or anything back. I was told it should only take up to two days and to be sure to check my e-mail so I did and still nothing! Any help would be greatly appreciated!