test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Neverwinter Discussion › General Discussion (PC)

I am growing tired of this.

muceasmuceas Member Posts: 0 Arc User
edited May 2013 in General Discussion (PC)
This is like the 5th time this happens: I log in the game, I check my mail, I see that I have AD to be picked up from Auction House correspondence and when I go to the freaking mailman the messages that previously had AD attached to them lost their attachments.

I lost a lot of AD this way.
Post edited by muceas on

Comments

  • deepdiggerdeepdigger Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 10 Arc User
    edited May 2013
    Every game needs a money sink.
  • lyokiralyokira Member Posts: 882 Arc User
    edited May 2013
    I would suggest several things.
    1) Report the issue.
    2) Change passwords.
    3) Set up account guard.

    It's either a bug, or someone's secretly leeching money from your account. Assume it's both.
    Suggestion: Thank-you package to include Celestial Coin rewards
    This is an open beta. Start treating it like one.
  • tsakmir11tsakmir11 Member, Neverwinter Beta Users Posts: 0 Arc User
    edited May 2013
    I am having the same problem. I sent an in-game report about it but I have gotten no response yet. It is only on some auctions, I'm not sure what the reasoning is. Some refund my AD and some do not. It doesn't seem to be time based since in a period of around 5 minutes I got outbid on seven auctions and two or three returned the money.
  • nasuradinnasuradin Member Posts: 0 Arc User
    edited May 2013
    I only notice if I delete any mail the mailbox screws up and shows me my old Champions Online mail, and any auction house letters with AD no longer have AD in them, but after awhile the mail sorts itself and the AD is back in place in the attachments.
  • labbblabbb Member Posts: 1 Arc User
    edited May 2013
    Only delete a mail AFTER you remove the diamonds . Other wise leave it there till the diamonds show up .
    As for other game mail , go into those games and delete them too .

    Got to realize the mails from the auction house were added after open beta started , because people couldn't figure out they were getting diamonds without a mail telling them so . This was a fix we didn't need and will take time to get it right .
  • llewelyn89llewelyn89 Member, NW M9 Playtest Posts: 129 Arc User
    edited May 2013
    This saved me a lot of grief - grab the items or diamonds in game, and then delete the email in gateway. The doubles and triples don't show up there. Not an ideal solution - but it works
    Paladin.jpg
    What Class Are You?
  • spodeanspodean Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 22 Arc User
    edited May 2013
    If you start at the bottom and work your way up, "take item" "delete" each message it works fine.

    The bug isn't taking your items or AD what happens is when you click on mail, it duplicates itself. when you delete the original the copy goes away as well, you will notice this if you start at the bottom and work up, the last few messages you delete you will notice 2 mails disappear for each delete.

    Your items you are getting... just pay close attention and you will see what i mean.
  • muceasmuceas Member Posts: 0 Arc User
    edited May 2013
    Thanks for all the replies.

    Maybe some of you did not understand the first time around: after viewing the mail received the AD attachments disappear, so unless I view and collect AD at the same time I never have the chance to ever come back and collect the AD as it is gone from the mail attachments, sometimes as early as 10-20 seconds after seeing it there.

    I usually log out at the top of the stairs in the Shrine of the Gods, this way I can get my first daily blessing as soon as I log in. After I get the blessing I press on the envelope in the game toolbar. That opens my mail and I see that I was overbid in x-number of auctions and I sold y-number of items. All those messages have AD attachments the first time I see them. Now I close the mail screen, jump on my horse, go to the Postal Courier and open again the mail so I can collect the AD waiting for me. Here comes the problem, all the AD attachments I've seen 10-20 sec earlier are gone. A relog into the game does not produce any change, the AD attachments are still gone. Ultimately the only option I have is to delete the mail messages.

    I am not sure but so far I think the only way to avoid this from happening is to never access the mail screen from the toolbar but only by approaching the Postal Courier.

    I have lost lots of AD but players I know lost uncountable millions due to bugs. Trying to communicate with the game developers is futile: you never get a message back.

    Given the obscenely high amount of money this game makes on daily basis a better costumer service and a smaller number of bugs was expected.
  • deepdiggerdeepdigger Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 10 Arc User
    edited May 2013
    I have the same issue. Best way is to do it as muceas described.
    Only open the mail at the courier and immediately get the diamonds.

    However viewing of the mails via gateway works i guess. I am not 100% sure, though . It is risky to lose your AD anyways.
    So i would suggest to only do it as i said above.

    To be honest this is the worst Bug i have ever seen in my whole gaming career. It is more or less a bug that makes you REAL LIFE money vanish. Its ok to lose loot that was gathered through gaming, but is not ok to loose AD by transfering ZEN which were bought through CASH. AD = CASH. Its like a chip in the casino, try that to make vanish!
  • tsakmir11tsakmir11 Member, Neverwinter Beta Users Posts: 0 Arc User
    edited May 2013
    Still happening today. I was hoping today's patch fixed it, but nope.
Sign In or Register to comment.