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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Gateway - One time code? Nope

paulg1970paulg1970 Member Posts: 4 Arc User
edited May 2013 in Bug Reports (PC)
I've been using the gateway this weekend, and despite me saying "save browser", it asks me each time I fire up the page. Am I doing something wrong?
Post edited by paulg1970 on

Comments

  • elessymelessym Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    paulg1970 wrote: »
    I've been using the gateway this weekend, and despite me saying "save browser", it asks me each time I fire up the page. Am I doing something wrong?

    At a guess, you're using the wrong browser. For me, IE 10 forgets every time. Firefox and Chrome remember though,
    "Participation in PVP-related activities is so low on an hourly, daily, weekly, and monthly basis that we could in fact just completely take it out of STO and it would not impact the overall number of people [who] log in to the game and play in any significant way." -Gozer, Cryptic PvP Dev
  • scififan78scififan78 Member Posts: 1,386 Arc User
    edited May 2013
    paulg1970 wrote: »
    I've been using the gateway this weekend, and despite me saying "save browser", it asks me each time I fire up the page. Am I doing something wrong?

    Also if you have your browser set to clear cookies/history each time it closes, you will have this issue. I recently cleaned the cookies/history from one of my browsers and had to re-enter the code.
  • paulg1970paulg1970 Member Posts: 4 Arc User
    edited May 2013
    IE 9 - not set to clear cookies or anything.
  • scififan78scififan78 Member Posts: 1,386 Arc User
    edited May 2013
    paulg1970 wrote: »
    IE 9 - not set to clear cookies or anything.

    The only other thing I can think of is an issue with your IP address provided by your ISP. Go to your account guard and look at the computers/browsers you have granted access to. If you see multiple machines/browsers with different IP address but, only use the one computer, that is why. You can also accomplish this by checking at the bottom of the email you get with the code. It gives you the IP address of the machine that the request is coming from.
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