Careful when using it though, it can be glitchy and you might lose whatever you post for trade.
This is incorrect. The only "problem" is that when you buy Zen or AD, they don't go to your character, but instead to your Exchange balance. In the first two tabs of the exchange, you can click on "withdraw" at the button and move the Zen or AD to your character. This has been the solution in every case where people falsely believed they "lost" AD or Zen.
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Want to know why Neverwinter is so laggy? Check out the "Latency" section in this thread.
This is incorrect. The only "problem" is that when you buy Zen or AD, they don't go to your character, but instead to your Exchange balance. In the first two tabs of the exchange, you can click on "withdraw" at the button and move the Zen or AD to your character. This has been the solution in every case where people falsely believed they "lost" AD or Zen.