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Forums > Home› Neverwinter Discussion › General Discussion (PC)

few questions

skydiversrskydiversr Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
edited May 2013 in General Discussion (PC)
hi. i just bought the founder pack for 199 dollar, and created a rogue with the race you get only with the pack
now i got few questions, i know i made post already but i was not clear with my qestions so i think ppl did not understand me

1.when do i get my companian and my mount in game or how?
2.what is the reason that i have 200 ms in game?
3. Do i have choose Eu proxy if i play from europe? cuz i usally have 60ms in mmos this is first mmo that i see in game 200 ms:o
4.i have redeemed my cd key i got in mail , is there smth else 2 do so i can enable all my items i only managed get my 2 mil astral's from zen shop.
5. where is my Founder title in forums? 0_o
Post edited by skydiversr on

Comments

  • ambisinisterrambisinisterr Member, Neverwinter Moderator Posts: 10,462 Community Moderator
    edited May 2013
    1. As soon as you complete Rags to Riches (last tutorial quest)
    -However you must be level 20 in order to use a mount.

    2. I can't answer that without more details.

    3. That should help with the ping.

    4. You didn't need to redeem a key...That was likely your friend's key which would be useless now anyway haha.
    Complete Rags to Riches and go to the Courier near the Auction House. He'll have your items if the Founder's Agent near Sgt Knox doesn't.

    5. You must apply it manuaually through your Permissions Group. You may have to relog into the forums to access it.
  • skydiversrskydiversr Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited May 2013
    Eu.proxy does not work. it can not load even the char screen :O
    what details u need to help me with question number 2
    even now i try login with eu1.proxy.cryptic
    and it does not work?!
  • ssjrrssjrr Member, Neverwinter Beta Users Posts: 0 Arc User
    edited May 2013
    skydiversr wrote: »
    Eu.proxy does not work. it can not load even the char screen :O
    what details u need to help me with question number 2
    even now i try login with eu1.proxy.cryptic
    and it does not work?!

    The servers are extremely bad right now. Give it a couple days and the lag might go away. That's all I can think of.
  • skydiversrskydiversr Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited May 2013
    oh kk;x so it does not matter if i started on 1 of 3 servers. when they fix the Eu proxy i just can log throw it to any server and i get europe ping ?

    the proxy i mean is =>> EU1.proxy.crypticsstudios.com

    when i try Cmd-> in windows to ping 79.125.3.30
    to check if i get smth. it give me Timeout requests :O
  • thevlakathevlaka Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    just wait for everyone to go back to what they were playing.
    I'm sure things will stabilize and you'll have all the fun in the world running around an empty instanced world with your companion.
  • ambisinisterrambisinisterr Member, Neverwinter Moderator Posts: 10,462 Community Moderator
    edited May 2013
    Strange.

    I'm a huge techie but network connections are my weak spot.
    I can give you a ton of tips for cleanign your computer but optimizing ping is something I'm not good at at all.

    I've never had problems with ping unless it's software related in which case I just deduce the issue by messing with different programs and cleaning up my computer. Once you are able to use the Eu proxie it will likely help a ton but I'm not sure why you can't I know others are.

    Post that in the Bug Report Section :D

    I'm sorry. Normally I would at least do some trouble shooting tips but I'm stretched thin as it is, haha. I know there are many in the community much more knowledgeable than myself as far as network optimization though!
  • skydiversrskydiversr Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited May 2013
    i am connecting from israel could be the reason why the proxy not working?
    cuz should not be issue since i play mmos for over 15 years and never had issues
  • skydiversrskydiversr Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited May 2013
    do you have physical datacenter in europe ?
    or you only using Hubs as gateways to europe servers?
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