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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Gateway issues and Drow characters

sheepdog3sheepdog3 Member Posts: 42 Arc User
edited May 2013 in Bug Reports (PC)
Anyone else having problems with their Drow characters and the Gateway? The issue is that it shows my Drow character, but when I click on it, nothing happens...he is level 17, but my level 6 Tiefling works perfectly.
"We know that the sheep live in denial; that is what makes them sheep. They do not want to believe that there is evil in the world...The sheep generally do not like the sheepdog...He has fangs and the capacity for violence. The difference, though, is that the sheepdog must not, cannot and will not ever harm the sheep...Still, the sheepdog disturbs the sheep...Until the wolf shows up. Then the entire flock tries desperately to hide behind one lonely sheepdog.
Post edited by sheepdog3 on

Comments

  • thisisithisisi Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited April 2013
    I didn't even consider that my issue had anything to do with my class but now I am wondering... I only have the one character which is the drow and I too can only see the character list but when I click nothing is happening. It would be nice to know how to fix it. I have tried using firefox and internet explorer and I have also made sure I have cookies enabled.
  • sheepdog3sheepdog3 Member Posts: 42 Arc User
    edited April 2013
    Doesnt appear browser issue as I have tried IE, FF, and Chrome....as I stated originally, my Tiefling CW works fine, but my Drow TR...nada (and he is the higher level).
    "We know that the sheep live in denial; that is what makes them sheep. They do not want to believe that there is evil in the world...The sheep generally do not like the sheepdog...He has fangs and the capacity for violence. The difference, though, is that the sheepdog must not, cannot and will not ever harm the sheep...Still, the sheepdog disturbs the sheep...Until the wolf shows up. Then the entire flock tries desperately to hide behind one lonely sheepdog.
  • twooftwotwooftwo Member Posts: 33 Arc User
    edited April 2013
    I'm having the same problem, as well. Since my Half-Orc and Human characters were wiped after the last Beta weekend, I can't check to see if it has to do with the Character's race or it's class, but now that the Launcher is fixed I'll go create some new characters and test it out.
  • thisisithisisi Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited April 2013
    The problem must not be because it is a drow character because every one else in my guild who is a drow can access the gateway with no issues at all.
  • sheepdog3sheepdog3 Member Posts: 42 Arc User
    edited April 2013
    Hmmm, very strange then!
    "We know that the sheep live in denial; that is what makes them sheep. They do not want to believe that there is evil in the world...The sheep generally do not like the sheepdog...He has fangs and the capacity for violence. The difference, though, is that the sheepdog must not, cannot and will not ever harm the sheep...Still, the sheepdog disturbs the sheep...Until the wolf shows up. Then the entire flock tries desperately to hide behind one lonely sheepdog.
  • thaniithanii Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited April 2013
    It's a Javascript problem... Your drow must have an ' in his name and the gateway does not escape that character !
    With FF just download Firebug. Then use F12 to activate firebug. Right click on the character button and use "inspect element". You should see some code. Just above the selected code you should have something like :
    <li class="Player_Devoted" onclick="client.characterSelect('MyCharacter Strange'Name@MyAccount');">
    Just replace the ' in your name with \'. So it will be :
    <li class="Player_Devoted" onclick="client.characterSelect('MyCharacter Strange\'Name@MyAccount');">
    Then just click on it and tadaaaaaa !

    The captain obvious developer.
    8.jpg
  • thisisithisisi Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited April 2013
    Well that explains it, my ign is Dae'Narys. I will be right back, I am going to try that out and see if it works. :)
  • nemesis788450nemesis788450 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited April 2013
    there seem to be a lot of gateway issues with mobilephones and tablets especially as well
  • thisisithisisi Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited April 2013
    Well after following the instructions for the firebug in forefox, my problem became worse. I can not even log into the gateway at all now.
  • sheepdog3sheepdog3 Member Posts: 42 Arc User
    edited April 2013
    thanii wrote: »
    It's a Javascript problem... Your drow must have an ' in his name and the gateway does not escape that character !
    With FF just download Firebug. Then use F12 to activate firebug. Right click on the character button and use "inspect element". You should see some code. Just above the selected code you should have something like :
    <li class="Player_Devoted" onclick="client.characterSelect('MyCharacter Strange'Name@MyAccount');">
    Just replace the ' in your name with \'. So it will be :
    <li class="Player_Devoted" onclick="client.characterSelect('MyCharacter Strange\'Name@MyAccount');">
    Then just click on it and tadaaaaaa !

    The captain obvious developer.

    I use Chrome primarily, but yes, my character does have a ' in his name.

    I tried this with FF, and it says invalid character when it tries to log in after fixing with Firebug. :(
    "We know that the sheep live in denial; that is what makes them sheep. They do not want to believe that there is evil in the world...The sheep generally do not like the sheepdog...He has fangs and the capacity for violence. The difference, though, is that the sheepdog must not, cannot and will not ever harm the sheep...Still, the sheepdog disturbs the sheep...Until the wolf shows up. Then the entire flock tries desperately to hide behind one lonely sheepdog.
  • thaniithanii Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited May 2013
    sheepdog3 wrote: »
    I use Chrome primarily, but yes, my character does have a ' in his name.

    I tried this with FF, and it says invalid character when it tries to log in after fixing with Firebug. :(

    Hmmm... Basically you juste have to replace ' by \' but just in your name not the one surrounding your character name.
    Or what u can try is use this kind of URL :

    http://gateway.playneverwinter.com/#char(Surname Last'Name@Account).
    And then try to login.

    But for me the FF & Firebug thing work like a charm (BTW u have a native firebug in chrome just push F12)
    8.jpg
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