I need a little help. I bought the Guardian pack for the game. I have received my AD, My forums title, and my inital pack that game me some kits and stuff. I have not received the Armored horse mount, Unique Direwolf Companion, Gold moonstone regalia mask, Ring of the violet Continual light, bottle of levity, or anything else.
I have opened 4 tickets now, all closed with the same message to complete tutorial, talk to know, finish rags to riches, talk to courier, and the Founders merchent. I have done all that on two toons and still nothing. To top if off I cannot find a number to call for support.
Is anyone else having this issue? I cannot imagine it is just my account. Anyone have the support number?
Did you get to level 5 and then go to the mail vendor? that's what I had to do.
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dtrain69Member, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 0Arc User
edited April 2013
Did you check your mail?
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limitlesschaosMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 8Arc User
edited April 2013
I still haven't seen my forum title activate
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wmsoulMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 2Arc User
edited April 2013
If the guardian pack is available for multiple characters on an account, then I have this same problem. I made my first character and after about a half hour of playing past the tutorial I got my items in the mail. Made a second character, and I have him up to level 15 or so, and nothing has come through the mail or the founder vendor. Submitted tickets, and haven't gotten any help there. No idea what the problem is though
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jadejedi2Member, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 0Arc User
edited April 2013
Ya, i was level 5 and nothing. I am level 18 now and nothing on my main or alt... Seems there are a lot of other with the same issue...
Many people forget to check with the Founder's Agent, that is why they don't receive the mount and companion.
Pretty sure the founders agent only has the bags with the buffs and potions, never saw the option to get the bags containing the mount / weapon / companion, etc.
On the alts, this founders bag was sent via in game mail.
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dtalbertMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 1Arc User
edited April 2013
Im having the same issue. No mount or companion. I have received the bag of misc. stuff from the Founders Agent, but there is no tab on him for lost items and he doesn't have anything else for me to get off him. Im level 23 now and would really like to have my mount.
Comments
Pretty sure the founders agent only has the bags with the buffs and potions, never saw the option to get the bags containing the mount / weapon / companion, etc.
On the alts, this founders bag was sent via in game mail.