[Gateway] Usability issues on Android

finnyinu

Device: Asus Padfone 2
Android Version: 4.1.1
Build Number: JRO03L.WWE_PadFone-10.4.15.1-0
Browsers affected / tested:

• Browser (built-in) Version: 4.1.1 WWE_PadFone-10.4.15.1-0
• Chrome Version: 18.0.1025469
• Firefox Version: 19.0.2

Issues:

Unable to slot items
When selecting an item, the item never gets put in the item slot, not allowing you to continue.

Repro case (Tablet only):

1. Log in, select character, go to auction-house (My Consignments tab)
2. Tap the box next to "Select an item from your inventory"
3. Tap any item

Repro case 2 (Tablet + Phone)

1. Log in, select character, go to Professions
2. On phone, go to tasks tab
3. Selet one of the professions that you have advanced in past level 0
4. Tap "Details" or "Continue" next to one of the tasks requiring an asset
5. Tap "Select"
6. Tap an asset

In both these cases, the selected asset / item does not get assigned to the slot, and it is impossible to proceed.

Scrolling / tapping
When attempting to scroll, if you start your scroll on an interactive element, this causes the interactive element to be "used".

Repro case:

1. Log in
2. Select a character
3. Try to scroll, starting your scroll on one of the on-screen buttons

Tap / untap
Especially bad on the phone, related to previous issue:

Releasing your finger from the display after starting to tap an item, will cause any item that happens to be in that place to be activated as well.

Repro case (Phone, requires profession with 1 asset in inventory):

1. Log in, select character, go to professions, tasks
2. Select "Continue" next to a task requiring an asset
3. Tap-and-hold the select button
4. Release when the selection UI pops up

This will cause you to automatically select "Clear selection"

shaudius

I am having the same issue.

aunax

same here as well

vannonella

i experienced same issues as OP.

In relation to the selecting an asset issue... it worked for me on my second attempt. So i persevered on subsequent attempts (only because i was waiting for someone and had nothing else to do). I was able to successfully select an asset 5 times in maybe 100 attempts.

when using mouse cursor (trackpad on attachable keyboard), the asset border changed colour when hovering over it, so it was indicating it was selected, but no joy when clicking mouse button.

mourfeas

I am having the same issues on iPad (using Safari browser)

sylvialynn

I am having issues finishing tasks. It ignores the tap and just goes back to the tasks page with nothing happening. Sounds similar.