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Forums > Home› Neverwinter Discussion › Bug Reports (PC)
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Stuck on "retreving list of charaters" just started

2

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    rygar666rygar666 Member, Neverwinter Beta Users Posts: 13 Arc User
    edited March 2013
    Well, I either timeout before the character list or after. I tried making a new character but that doesn't appear to have saved either...
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    scarasytescarasyte Member, Neverwinter Beta Users Posts: 0 Arc User
    edited March 2013
    I've been playing for 3 hours now, then I used a teleport scroll to get home, but before the loading screen could finish, my game crashed. Now I'm stuck with this same problem. I keep trying in hopes to get in but it's not letting me. The patcher has a green dot for server status to I assume it's up...
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    xxriverwindxxriverwind Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 6 Arc User
    edited March 2013
    Same issue. Was playing and got dc. Been trying to get back in but with no luck, can't get passed the "retrieving characters" screen
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    ratfish7ratfish7 Member, Neverwinter Beta Users Posts: 9 Arc User
    edited March 2013
    Im getting the Account Guard one time code thing popping back up when I try to log in again. Looks like they enabled that again and are trying to fix that
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    cerdencerden Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 2 Arc User
    edited March 2013
    Same here, "Timeout during login".

    Play from Pennsylvania, USA, Time Warner Cable.
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    robcsmithrobcsmith Member, Neverwinter Beta Users Posts: 3 Arc User
    edited March 2013
    Same here. Was fine all day. Logged off for dinner and now can't log back in.
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    xgamemonsterxxgamemonsterx Member Posts: 0 Arc User
    edited March 2013
    I was at the mail courier and was having issues sending mail [problems I didn't have earlier]. I was also having issues with appearance of a particular piece of armor, but that may be a separate issue. I logged out, intending to switch characters so I could pick up the items I mailed myself and got the timeout message.
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    finalwinterfinalwinter Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited March 2013
    Same here =]
    [SIGPIC][/SIGPIC]
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    blowchunksblowchunks Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 81
    edited March 2013
    They are looking into it now...hopefully it's a quick fix.
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    xarehtxareht Member, Neverwinter Beta Users Posts: 8 Arc User
    edited March 2013
    Looks like they just re-add the dreaded 'Account Guard' (It's actual worked! ) I blame it for the login issues tho.
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    quickthornquickthorn Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited March 2013
    Within the last half hour I was playing in a duo and my partner got disconnected. He couldn't get back in as he was stuck on 'retrieving list of characters.' I tried logging out to swap to another character to play solo, but now I have the same problem and can't get back in.
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    orcbeastorcbeast Member, Neverwinter Beta Users Posts: 1 Arc User
    edited March 2013
    What is this "Account Card" ?
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    xh3llscreamxxh3llscreamx Member, Neverwinter Beta Users Posts: 2 Arc User
    edited March 2013
    Same issue, the one time it did get through my character list was empty and said create new character... :S

    yeah... now my character is missing... :'(
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    ratfish7ratfish7 Member, Neverwinter Beta Users Posts: 9 Arc User
    edited March 2013
    Yeah my Account Guard thing worked finally once they re-added it. Does anybody see that the server status say up besides me? and is it red when it is actually up?
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    altariumaltarium Member Posts: 2 Arc User
    edited March 2013
    same here forced out and when tried to come back,can't.
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    darkstorn42darkstorn42 Member, Neverwinter Beta Users Posts: 0 Arc User
    edited March 2013
    This issues appears to be that the login server has crashed, not the actual game server.
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    bandalf1bandalf1 Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 10 Arc User
    edited March 2013
    Same here.I get the Character and hit enter world and it hangs .
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    haller3haller3 Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 7
    edited March 2013
    Same here, can choose the charakter and then it times out.
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    malagajmalagaj Member, Neverwinter Beta Users Posts: 2
    edited March 2013
    Yeah same problem here. I think their character server crashed or something cause the game is working. We just cant get back in. Let us hope they fix it some time soon.
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    eightfold0patheightfold0path Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 2 Arc User
    edited March 2013
    Adding a 'me too'. Yay beta!
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    xxriverwindxxriverwind Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 6 Arc User
    edited March 2013
    I've been told from a friend that is still in game that the devs sent out a message in game saying that there's a problem and they're working on it as we speak... hopefully it won't take long
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    haller3haller3 Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 7
    edited March 2013
    Ok now i come to the Char selection, but my toons are gone and i can't create a new one
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    jonddnjonddn Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 154 Bounty Hunter
    edited March 2013
    Bump*

    Having same issue also, logged for a few to grab dinner and now i cant get back in.... my fault actualy, who needs food anyways?
    "Kobold smells all! Kobold Omnisniffient!" - Tuga? North Trail Wants You! - North! Always!
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    cybermarkcybermark Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited March 2013
    When I logged-in my characters are gone.
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    reillanreillan Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 67
    edited March 2013
    haller3 wrote: »
    Ok now i come to the Char selection, but my toons are gone and i can't create a new one

    yeah, that

    ...oooh, just as I post that, I get a message saying "the shard is locked"
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    benwolfersbenwolfers Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 16 Arc User
    edited March 2013
    haller3 wrote: »
    Ok now i come to the Char selection, but my toons are gone and i can't create a new one
    Same problem here :/
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    nitchinnitchin Member, Neverwinter Beta Users Posts: 19 Arc User
    edited March 2013
    Well at least it has changed to the shard is locked and not keeping me in the same loop
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    odaomodaom Member, Neverwinter Beta Users Posts: 0 Arc User
    edited March 2013
    Yep shard is locked
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    nitchinnitchin Member, Neverwinter Beta Users Posts: 19 Arc User
    edited March 2013
    Ok the are doing maintence till around 6pm CST or 7pm EST or 5PM MST or 4pm PST now
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    haller3haller3 Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 7
    edited March 2013
    no comes the message shard is blocked
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