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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Unable to progress Redeemed Citadel

vortheredgodvortheredgod Member Posts: 3 Arc User
in Bug Reports (PC)
The Redeemed Citadel is a special campaign that offered a Reforger's Blessing purchase unlocking the milestone(s) purchased for progress to be made at the players chosen pace and time. I found the original posting for the special event posted at https://www.playneverwinter.com/en/news-details/11477213 . In paragraph 6 sentence 1 states: If you're not sure you'll be able to complete the goals in time: a reforger's blessing will be available in the zen market that allows the bearer to earn personal progress at their own pace, even after a milestone ends. It also reaffirms in paragraph 8 sentance 3: And of course, those who purchased a blessing may earn personal progress whensoever they choose.
I purchased the bundle milestone pack before milestone 1 ended unlocking all 4 milestones. After taking a break from the game I've come back to find that I'm not able to continue progressing the milestones for this campaign. I submitted a support ticked and attached 9 screenshots showing a completed quest earning 100 currency that should count towards the milestone progressions as well as each milestone before (a) and after (b) the quest turn in. The screenshots clearly show that the reforger's blessing has been unlocked (which can only happen upon purchase) on all 4 milestones for this special event. Having paid for the milestone unlock the special campaign post clearly states that I have paid for these rewards for each character on my account and the racial unlock that comes with it.
I am submitting this here as per the request of the GM who responded to my support ticket. Please fix this.

Comments

  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,508 Arc User
    edited October 2024
    They are not going to do anything about this one. You are not the first one having this issue. People complained about this years ago and they basically refused to honour that (in a more polite manner wordings). You can keep on complaining, threatening like people did years ago but they will do nothing. By the way, Cryptic staff seldom comes here these days.
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
    "If if that was the case, if it was something then I probably was chasing. I would have never gotten it. That was the whole point, if you chase something, then sometimes you never get it. uh huh if you put forth to work and all the attitude, next you know it's bestowed upon you." -- Michael Jordan
  • mintmarkmintmark Member, NW M9 Playtest Posts: 482 Arc User
    On the other hand, the rewards from past campaigns like this have been appearing in choice packs that are given as part of events or newer campaigns (now with repeatable overflow rewards, including such choice packs), so there might be other ways to get the same items.
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