Hello. I have extreme latency lagging issues in the game a long time ago… i have faster wired internet connection without problems.Im from Hungary (Europe). The game is unplayable 😕 Console (ps5) working fine, ethernet cat 7 cable working fine. My playtime in Neverwinter is 13000+ hours…. I dont want to stop playing and delete my character, i like this game. All day and almost every time lagging hardly. Only playable on early morning hungarian time… Hope you guys can fix this. And apologies my bad english.
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One remote way to help is to use a PC to do tracert.
https://support.arcgames.com/hc/en-us/articles/360017622954-Performing-a-traceroute-tracert
Find out which gateway causes the slowness. Report that to your ISP and see if they can change their routing table to ease the issue. However, the chance they will do anything is slim.
See also: https://www.arcgames.com/en/forums/neverwinter#/discussion/1268389/connection-problems-pc