Possible bug 1: Giants sometimes give no progress at all (no idea when it happens, probably during map lag, but it's not very rare, it happens like 10% of time).
Possible bug 2: usually a Giant gives +18% progress (for comparison, BHE gives the usual +10%). The amount is probably too high, but I do like it a lot (at least it compensates the bug 1).
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I was on tank (Barbarian/Sentinel), then changed loadout to Dps (Barbarian/Blademaster) and the next Giant gave me 15% progress.
I could be wrong, but it looks like lower dps toons have higher chance to encounter this bug.
Later my Cleric/Arbiter also got 0 progress for Taming the Fire quest from one Giant.
So, it's not a rare bug.
Any plan to fix this annoying bug?
Now I understand why some players don't want to do Giants. Below is another reason.
Giants sometimes drop items, but they drop on the ground and you have to pick it up manually from the ground: got 4 Pants (2000 IL) and couple fashion items this way.
This is such a stupid design, because it's so easy to miss such rewards.
Please never do such important drops on the ground, those should go to your inventory automatically, like you get stuff from HEs using Ctrl+F.
You need to be in group with an solid DPS to get activity from giants low dps also dont get activity (i once had a 30k dps in my group) or use your dps loadout (if you dont be a paladin like me :x).
https://www.playneverwinter.com/en/news-details/11570699
Unfortunately the bug about "Commanders sometimes not giving any progress for Taming the Fire quest" isn't fixed yet.
At least an explanation about whether it's an actual bug or WAI (working as intended) would be nice.
In case it's for some reason WAI (it would be a really bad design though), it would be nice to know the exact mechanics in this case.