I remember when they started this new system of enchantments which at the time I was not thrilled about, but kept hearing well at least they enchantments are account wide. Well I just got the mystic opal since it has so much more to offer than everyday enchantments but it is so not account wide, is that a bug or things just changed up somehow????
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You have a unbound mythic enchantment and it is not account wide as it supposed to be. 'Unbound' means you can sell it. You need to use this enchantment as currency to buy the account wide version of the same enchantment from the 'enchantment unlocks' tab of 'Reward claim agent'. Now, the 'new' one is bound and you can't sell it anymore.
The red '1' in the bottom right corner is the 'price' to buy 'Mythic Opal - Account unlock' in the top left corner.
If you have the currency (and you do), you will not see red '1' but 'white' 1.
After you buy it, your unbound mythic opal will be gone. You will see the following in each of your character in your account for you to claim.
I upgraded it all in one day because I had enough refinement points and I bought any glyphs I needed-had three coal motes. I did it because it would be so useful on my other characters because the Opal gives you item level in two places not just one. I always sell any preservation wards I get because I think they are basically bogus anyway. I might have thrown in somebound ones just to use them. I have never heard this HAMSTER that using a bound preservation ward keeps it from becoming account wide.
Forget what the support says. They don't know what they are talking about or even relevant for your case.
The reason why you upgrade to mythic is irrelevant. The bound status of your 'regular' mythic is also irrelevant.
If the original common enchantment (that you might got it free) is character bound and upgrade it, that enchantment will still stay as character bound. However, as I said, whatever bound status of your 'regular' mythic is is irrelevant to get the Account wide mythic enchantment. You can buy the mythic enchantment using a character bound 'regular' mythic enchantment.
I don't think you understand how it works.
The enchantment you get back from reward Claim agent (after you bought it with a regular mythic enchantment) for your character A is character bound and it is normal.
Your character B can go to the Reward Claim agent to claim his/her own enchantment.
Your character C can go to the Reward Claim agent to claim his/her own enchantment.
Your character D .......
All these enchantment (one each per character) are character bound and it is normal.
Did the character that has the 'regular' mythic enchantment scroll up and down to check the whole page of the 'enchantment unlocks' tab of the reward claim agent?
Did you send another character to check the 'enchantment unlocks' tab of the reward claim agent?
****** Make sure to scroll up and down to check the whole page. ******
If you still don't get it, please post screen shot from the 'enchantment unlocks' tab of the reward claim agent and the screen shot of the "tooltip" of your mythic enchantment in your inventory.
For your information, I made 2 brand new mythic opal enchantments recently and exchanged for 2 account wide opal enchantments for all my characters recently. So, it does work.
You can check what your mythic enchantment using the tooltip:
If you see 60 silver and 189,000 RP in the bottom right corner. It is a 'regular' enchantment.
If you see 'Cannot sell', it is the mythic enchantment you got from Reward Claim agent.
Anyway, I upgraded some moonstones the other day using some bound coal wards, so I will check their status and report back. The green ones I started with were definitely unbound. I'm pretty sure plasticbat is right and what support said is just wrong.
(The next day...)
I checked my moonstones and they are both unbound, so using bound coal wards to upgrade unbound enchantments does not cause them to become bound.
Replacing them with 4 mythic opal, you get 4952 power and 4952 critical strike. The beauty (and probably the most important) of it is it is still 6000 item level.
But, when they implemented the bound but account wide mythic enchantments, it did seem to be in response to player feedback on the preview server.
The other thing we rarely get to see is the motivation for the changes... we're left wondering why they're changing these systems at all. Is the existing system causing a problem? Do they need a way to give us more item level and stats? Are they trying to re-balance the economy? They don't explain and we just think it's change for its own sake, and creating new problems as well, and we wonder what the purpose is.
It became Nth cheaper than before. It needs less number of enchantment/runestone per character. It covers multiple characters. The cost became cheaper (in terms of enchantment cost) to even fit one character than before the change.
For those who complained, mostly were those who had only one or two characters and invested a lot before the change.
If they did not invest and started from scratch, I bet they would prefer the new system (the one when they introduced mythic) to the older one.
If you are talking about Celestial change, well, they always add something on top of the current best for people to chase and they get money. There is no surprise. I already predicted that would eventually happen when they did the Mythic change. There will be something higher than Celestial eventually and then something higher than the next highest.
Look at the history, the highest was rank 3, then rank 4, then 5, 6,7, 8, 9, 10, 11, 12, 13, 14. Then, mythic. Coming Celestial. There is nothing new. There is really nothing to explain.
So, usually they don't change stuff before it goes live, but sometimes they do.
For these new celestial enchantments... they have said we can only upgrade bound mythics to get bound celestials, because it was too hard in the code to implement upgrades for unbound mythics. But, I wonder if it will come in the future if they have more time to get it right... it sounds like they wanted to but didn't have time for this release.