Trial Queue 3 healer bug

razor4lpha

When a 6dps, 2 healer, 1 tank party queues up to "pug" the last tank, they very often/almost always end up with 3 healers.
They only miss the second tank, but (probably when no tank is available) they end up getting a 3rd healer to the trial queue.
Please check into it, it can cause issues especially with agro swapping mechanics.

percemer

Working as intended, but feel free to ask your party if someone can switch to a tank loadout.

Regards,

froger

percemer said:

Working as intended, but feel free to ask your party if someone can switch to a tank loadout.

Regards,

If I'm not mistaken, you cannot change your role in public queues (except skirmish).
Also, if the public queue requires 6 dps, 2, tank, 2 heals, then shouldn't the system populate a tank in OP's scenario?

razor4lpha

percemer said:

Working as intended, but feel free to ask your party if someone can switch to a tank loadout.

Sorry, but if it is how it was intended, the intentions are wrong or you misunderstood my initial point.

First you can't change roles once you are in
even if you could - only paladin healers could change to tank, and only if they have a loadout for that.

The 9 people group pugging the last slot expects a second tank not a third healer.

percemer

Sorry, I thought that it was also possible to switch loadouts in these queues as well.

Will investigate this issue - There is maybe an issue if the two healers are in the first queue group?

In certain rare situations, it's intended that the restrictions ("1 Tank, 1 Healer, 3 DPS") are ignored.

rockster

percemer said:

There is maybe an issue if the two healers are in the first queue group?

With regards to this, speaking from a DC healer's perspective, there is a particular mechanic where you need to put a mark on your tank so you can utilize the tab heal to heal them specifically and keep them alive, but you can only do this if they are in your party. So if your tank was in the other party, you would be prevented from using this mechanic as the mark would not be able to be placed.

razor4lpha

percemer said:

Sorry, I thought that it was also possible to switch loadouts in these queues as well.

Will investigate this issue - There is maybe an issue if the two healers are in the first queue group?

In certain rare situations, it's intended that the restrictions ("1 Tank, 1 Healer, 3 DPS") are ignored.

There might be some connection to my other reported problem, the queue organization one, so yeah there might be a problem when the premade's first party has 2 healers and try to get a tank but they get a 3rd healer, but not sure since I am usually the healer the premade gets by surprise. And yeah since we can't change roles if we end up in tiamat, one side will not have a tank and usually results in priest going dead and the queue fails.

froger

rockster#6227 said:

percemer said:

There is maybe an issue if the two healers are in the first queue group?

With regards to this, speaking from a DC healer's perspective, there is a particular mechanic where you need to put a mark on your tank so you can utilize the tab heal to heal them specifically and keep them alive, but you can only do this if they are in your party. So if your tank was in the other party, you would be prevented from using this mechanic as the mark would not be able to be placed.

In a trial you can place the mark on any player within the trial. The problem is not always being able to see the health bar when the tank is in the other group.

pitshade

Before RQs were added, Public trial queues looked for 2 or 3 tanks and healers and rest DPS. So you could have 2 to 3 tanks and 2 or 3 healers. In reality, you just got 2 or each generally. It is possible that this is a vestige of the old queues?

I've also heard it said that it is caused by someone queueing as healer then switching to dps while they wait. Not sure how that idea came up though.

razor4lpha

That' also a "Works as intended" I assume:
Public queue, gzemnid one party with 3 healers and two tanks. Any guess how it went?

froger

pitshade said:

I've also heard it said that it is caused by someone queueing as healer then switching to dps while they wait. Not sure how that idea came up though.

This was a theory I had at one point. But I've had the 3 healer thing happen with and without switching loadouts after joining queue group.

https://www.arcgames.com/en/forums/neverwinter#/discussion/1257012/how-i-got-2-healers-in-req-maybe

razor4lpha

Yeah, switching while queueing was an issue in the past - but this is probably a different one.
It happens with 3 clerics a lot for example.

pitshade

Maybe related, maybe not but the 3 clerics comment reminds me of something from this weekend. In SVA, permafrost is the ice prison mechanic. Each time it triggers, one healer and one dps are targetted. (later in the raid it may do 3 prisons). I ran it on a cleric arbiter and was getting targetted nearly every round and the other person was also dps It seems possible the game has lost the ability to tell what role a cleric is, sometimes inappropriately seeing them as all healers and sometimes as dps.

ksell

Saw some other mechanic targeting mainly healer but in low tier dungeons; avoiding tank is one thing but this is another - and thats not cool - at this point its better to be fully random

aslan

froger#9967 said:

pitshade said:

I've also heard it said that it is caused by someone queueing as healer then switching to dps while they wait. Not sure how that idea came up though.

This was a theory I had at one point. But I've had the 3 healer thing happen with and without switching loadouts after joining queue group.

https://www.arcgames.com/en/forums/neverwinter#/discussion/1257012/how-i-got-2-healers-in-req-maybe

I do this all the time when PUG queuing and am expecting a long wait, queue as Devout then switch to Arbiter and go do quests. Never been a problem, always end up in the Trial/Dungeon correctly with the right healer Loadout.

I HAVE however had the 3 Cleric issue when I have NOT done this, so I don't think they're related.