Sybella doesn't appear on map for fresh quest

rockster

This has been going on for ages and I keep forgetting to mention it here. It's a QoL bug.

When you have a new fresh legacy quest for Sybella it doesn't show that on the map. You're supposed to be able to open your map wherever you are in Protectors Enclave and see on the map where quests are (same as for any other zone) but when you look at your map and have a fresh weekly with Sybella to pick up, it is blank there. The only way to check and see if she has anything for you is to physically go right up the stairs to her location until you have an eyeline to her and then look to see if she has the symbol over her head. This is very very very annoying. I can't count how many times I've had to go up there to check on 9 characters to see if she has a new one for them or not (often it's a trip wasted) when I should just be able to tap M for map and look to see, done and dusted in 2 seconds.

I made two screenies for you, the map image shows the missing icon (plus another one circled which IS there and how it's supposed to look on the map for her too), the other image shows that when I go up to look at her she does actually have a quest for me to pick up. I know they have a lot to do so this will be low on priorities, but when they can get around to it, can they fix this please. Ty.

rockster

I just discovered something else about this. It's not on the map when you're not near it, but when you travel up close enough, it will appear on the little minimap on your screen and then when you open the main map while it's showing in the minimap, it will be there on the main map as it should. I tested this just now, I got it to show up by getting up there and having it on my minimap and my main map, then I moved back away until it disappeared off the minmap and then opened my main map and checked and it was gone again. Maybe that will also help them to work out what is going on.

plasticbat

rockster#6227 said:

I just discovered something else about this. It's not on the map when you're not near it, but when you travel up close enough, it will appear on the little minimap on your screen and then when you open the main map while it's showing in the minimap, it will be there on the main map as it should. I tested this just now, I got it to show up by getting up there and having it on my minimap and my main map, then I moved back away until it disappeared off the minmap and then opened my main map and checked and it was gone again. Maybe that will also help them to work out what is going on.

The same applies to other maps. I guess it is generic instead of PE specific or Sybella specific.

e.g. Dragonbone vale.



Move closer. The '!' shows up.




Same for SH too.

rockster

needs fixing. means looking at your map is useless and if it's also on bigger maps, then how are you supposed to find what you're looking for, randomly run around for hours constantly checking the map to see if anything appears?

rockster

plasticbat said:

rockster#6227 said:

I just discovered something else about this. It's not on the map when you're not near it, but when you travel up close enough, it will appear on the little minimap on your screen and then when you open the main map while it's showing in the minimap, it will be there on the main map as it should. I tested this just now, I got it to show up by getting up there and having it on my minimap and my main map, then I moved back away until it disappeared off the minmap and then opened my main map and checked and it was gone again. Maybe that will also help them to work out what is going on.

The same applies to other maps. I guess it is generic instead of PE specific or Sybella specific.

e.g. Dragonbone vale.



Move closer. The '!' shows up.




Same for SH too.

By the way, maybe listing what kind of quest it is/the name of it might help them identify the issue, as not all of these quest icons disappear.

plasticbat

rockster#6227 said:

plasticbat said:

rockster#6227 said:

I just discovered something else about this. It's not on the map when you're not near it, but when you travel up close enough, it will appear on the little minimap on your screen and then when you open the main map while it's showing in the minimap, it will be there on the main map as it should. I tested this just now, I got it to show up by getting up there and having it on my minimap and my main map, then I moved back away until it disappeared off the minmap and then opened my main map and checked and it was gone again. Maybe that will also help them to work out what is going on.

The same applies to other maps. I guess it is generic instead of PE specific or Sybella specific.

e.g. Dragonbone vale.



Move closer. The '!' shows up.




Same for SH too.

By the way, maybe listing what kind of quest it is/the name of it might help them identify the issue, as not all of these quest icons disappear.

All the '!' icon and grey '?' disappear if they are "out of range". You can try that in anywhere.
Active '?' icon stays though.

I just randomly pick a map.
e.g. NorthDark




Stronghold




Sharandar




Barovia

rockster

OK well it obviously needs fixing on all maps game-wide then. Just have them coded the same as the ones which stay there all the time.

rockster

But seeing PE is such a small map, it's clear how close you have to get to her before it shows on the map. Very close. Maybe the solution is just to extend the distance it kicks-in at to something larger than the map itself.

percemer

Hello @rockster#6227,

Thanks for reporting! This issue has been escalated to check if it's intended or not.

Regards,

jana

Sybella will never give me credit for the Dread Ring, which I pick for a bonus because I do it for the shards for my guild every chance I get. I meet the requirements for the legacy campaign and it never appears from her. Sybella is kind of buggy anyway, some weeks nothing pops that I have done and then sometimes there is a bunch there at once. It just depends on her psychic vibes for the moment that fluctuate.

plasticbat

jana#2651 said:

Sybella will never give me credit for the Dread Ring, which I pick for a bonus because I do it for the shards for my guild every chance I get. I meet the requirements for the legacy campaign and it never appears from her. Sybella is kind of buggy anyway, some weeks nothing pops that I have done and then sometimes there is a bunch there at once. It just depends on her psychic vibes for the moment that fluctuate.

Sybella gives out weekly quests in her looping schedule. You do not receive quest in some week because you already have those quests for that week but you have not finished them since last time you got them. Did you check your inventory log? For these years, I have not seen missing rewards from her.

greywynd

jana#2651 said:

Sybella will never give me credit for the Dread Ring, which I pick for a bonus because I do it for the shards for my guild every chance I get. I meet the requirements for the legacy campaign and it never appears from her. Sybella is kind of buggy anyway, some weeks nothing pops that I have done and then sometimes there is a bunch there at once. It just depends on her psychic vibes for the moment that fluctuate.

Sybella is on a schedule. If you have the quest/not completed it from previous weeks, it won't appear for you since you never completed it to turn in.