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Random Queue Kicking Players For Not Accepting When They Have Definitely Accepted

Several players in our alliance have experienced a fun new glitch over the last few days. When trying to accept a random queue, the game times out the "Instance Ready: Respond to Queue" window. It will then re-pop the queue, and time out again, over and over. Eventually it will turn out that a player who is absolutely hitting "accept" is not being recognized as accepting the queue by the game. The only way to fix it that we have found so far is for the affected player(s) to restart their entire game. This happens under multiple conditions:

-The queue may be RTQ or RAQ
-Keep queue group together may be on or off to begin with
-The queue group leader is often affected, but others can be as well
-The affected player(s) can be in any instance of the game, including in a finished dungeon but also Avernus, Ebon Downs, etc.
-The affected players can be using PS4 or PS5

That's about as much information as I have so far.
Member of the Barbarian Tank anti-extinction squad.

Comments

  • masteryoda#6623 masteryoda Member Posts: 267 Arc User
    IV been dealing with that bug since mod 22 launch and Devs know about, it appears to be connected with locked dungeons. For example since mod 22 launch anytime I tried to load into a random quesue, if fang breaker island was selected by the random queue I would get kicked from the queue group.

    Literally today I unlocked fang breaker island and now I haven't been kicked from the random dungeon queues all day at all. That's what has worked for me at least.
  • melvilleismybro#1021 melvilleismybro Member Posts: 11 Arc User
    edited February 2022
    I'm not saying that isn't a possibility, but I know for a fact that the players who were kicked in our alliance queue have every dungeon unlocked, so in terms of what we experienced that explanation is implausible. Glad to hear the dev team knows and hopefully they're working on it.
    Member of the Barbarian Tank anti-extinction squad.
  • keria2018#2874 keria2018 Member Posts: 7 Arc User
    I have the same issue with my healer. It seems that I can run any que I want all day long. No problem!!! Night time forget it; I couldn't buy my way into one. My Alliance Leader was qued up with us and he couldn't believe it. We tried for an hour and a half to do a que and we still haven't been able to do it. Y'all need to figure this bug out fast an fix it!!! This has been happening for a couple weeks now. Very agravated :{{
  • victusvahnfirevictusvahnfire Member Posts: 19 Arc User
    Issue still ongoing... 3 hours in the Random Trial Que today and was kicked 6 times...

    Having this issue addressed would be greatly appreciated...
  • victusvahnfirevictusvahnfire Member Posts: 19 Arc User
    edited February 2022
    Update posted on pc forum thread...

    Fix as been found!

    Thank You!!!
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