Infernal Citadel bug

tarrok

Sometimes when exiting the Abyssal rift just prior to the Bone Devil boss all characters get stuck in a loop where the Abyss location immediately loads, then the Infernal Citadel location immediately loads, then the Abyss location immediately loads etc. The only way to quit is to force close the game and then upon reloading choose a different character. Whilst this successfully causes the looped character to be kicked out of the instance, the drawback is that this annoyingly starts the 30 minute account wide queue ban.

percemer

Hello @tarrok#1349,

The dev team is still working to fix this issue, even if it now occurs less frequently.

We apologize for the inconvenience, and thank you for your patience!

Regards,

melvilleismybro

percemer said:

Hello @tarrok#1349,

The dev team is still working to fix this issue, even if it now occurs less frequently.

We apologize for the inconvenience, and thank you for your patience!

Regards,

I recall this was in patch notes awhile back and listed as being fixed. It isn't fixed, not even a little bit. I have never once been able to go into a previously started IC instance via RAQ and not have it glitch out, either with the infinite loop or failing to open the door after the 1st boss. I think this needs to be addressed ASAP, or IC should be removed from RAQ. It clearly wasn't ready to be publicly queued.