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Hello rocdoc1807#1690,
Your request (587197) has been updated. To add additional comments, reply to this email or login to the support site and update it there.
Cyrelm (Arc Games)
Sep 2, 2021, 15:17 PDT
Hello,
Thank you for your patience.
Sad to say, the issues with your appearance items will require development time from departments outside of Customer Support and cannot be immediately resolved by a Game Master. I encourage you to follow up by submitting another bug report about this issue.
I apologize for any inconvenience this may have caused. Your patience and kind understanding in this matter are highly appreciated. Should you have other questions, feel free to let us know.
Regards,
GM Cyrelm
Game Master
rocdoc1807#1690
Aug 31, 2021, 9:50 PDT
2. Appearance change items are not showing up in inventory. I have added numerous items and they are just not there. I was told to submit a bug report over a year ago and did but have had no resolution. Please help me. I have appearance change items in my inventory and you may try for yourself. I give you full permission to do so.
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