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Deleted Characters.

dramek111dramek111 Member Posts: 3 Arc User
Hello.
A few days ago i back to the game. When i was at the job my son delete my Fighter,Barbian,Cleric which i bought for zen almost 2 yr ago(Old system to buy 70lvl) and he have delete them last week. Is the possible to get them back ?
If Yes, how?
Thanks

Comments

  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,451 Arc User
    edited July 2021
    dramek111 said:

    Hello.
    A few days ago i back to the game. When i was at the job my son delete my Fighter,Barbian,Cleric which i bought for zen almost 2 yr ago(Old system to buy 70lvl) and he have delete them last week. Is the possible to get them back ?
    If Yes, how?
    Thanks

    Your only hope (a slim one) is to talk to support.
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
  • dramek111dramek111 Member Posts: 3 Arc User
    How can i contact with support?
    E-mail or something?
  • nic1985nic1985 Member, NW M9 Playtest Posts: 416 Arc User
    https://support.arcgames.com/hc/en-us/categories/360000175374-Neverwinter

    If you go to the above link, select the appropriate support to match with your problems, once you submit your ticket, check your register email for confirmation, it may take 48hrs+ for a response.

    *I predict they will do an account roll back before the characters was deleted.
  • sagakaiyume#0847 sagakaiyume Member Posts: 402 Arc User
    They typically will be willing to as long as you haven't played in the meantime (so I suggest not making a new char atm and playing), this is to avoid gaming some type of system usually.

    I've never seen a company, including NW, fail to restore characters outside of people who created new chars in the meantime.
  • dramek111dramek111 Member Posts: 3 Arc User
    Ohhh nooo xD
    I made a rouge who is 80 lvl almost 36k IL and I dig some compains...
    Ok thx for help. I will stay with my Rouge.
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