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Game keeps crashing/dashboarding/freezing on xbox series X.. why?

nibs#8955 nibs Member Posts: 155 Arc User
I got a series X the other day and Neverwinter keeps crashing freezing e then dashboarding. How can the xbox series x not handle this game?. I did not have this issue on my og xbox one. In the middle of a dungeon, or an Heroic Encounter and i get dashboarded in the middle of it. I don't know if it's the xsx that needs fixing or th game that needs an update to run better on the xsx.

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  • froger#9967 froger Member Posts: 616 Arc User
    I have a Series X and the only issue the game has is the logo screen flickers when starting the game. Everything else is fine.
    Froger - Barbarian - Original Main - The Freak Core - Xbone
    Jade - Cleric - Healer Main - The Freak Core - Xbone
    Magnus - Fighter - Tank for queues - The Freak Core - Xbone
    Loverboy - Ranger - Alt - 9 3/4 Unbuffed - Xbone
    Nomnomnommm - Wizard - Alt - Droppin Crits on Fools - Xbone
    I Am The Wall - Paladin - Alt - Droppin Crits on Fools - Xbone
    Xeros - Rogue - Alt - 9 3/4 Unbuffed - Xbone
    RIP bad name - Warlock - Alt - 9 3/4 Unbuffed - Xbone
    Bardholomew - Bard - Alt - 9 3/4 Unbuffed - Xbone
    Sirona - Cleric - Alt - 9 3/4 Unbuffed - Xbone

    Jade - DC - Shadows of Gauntlgrym - PC
  • nibs#8955 nibs Member Posts: 155 Arc User
    Mine flickers too on the start up screen
  • armadeonxarmadeonx Member Posts: 4,952 Arc User
    Are you using wifi or cable? I'm wondering if it's a local connection issue?
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  • nibs#8955 nibs Member Posts: 155 Arc User
    edited July 2021
    cable/ethernet
  • froger#9967 froger Member Posts: 616 Arc User
    edited July 2021
    I'm on Wi-Fi. I'll have to check an ethernet connection.

    Edit: checked with Ethernet cable, no problems.

    Have you tried clearing the cache?
    Post edited by froger#9967 on
    Froger - Barbarian - Original Main - The Freak Core - Xbone
    Jade - Cleric - Healer Main - The Freak Core - Xbone
    Magnus - Fighter - Tank for queues - The Freak Core - Xbone
    Loverboy - Ranger - Alt - 9 3/4 Unbuffed - Xbone
    Nomnomnommm - Wizard - Alt - Droppin Crits on Fools - Xbone
    I Am The Wall - Paladin - Alt - Droppin Crits on Fools - Xbone
    Xeros - Rogue - Alt - 9 3/4 Unbuffed - Xbone
    RIP bad name - Warlock - Alt - 9 3/4 Unbuffed - Xbone
    Bardholomew - Bard - Alt - 9 3/4 Unbuffed - Xbone
    Sirona - Cleric - Alt - 9 3/4 Unbuffed - Xbone

    Jade - DC - Shadows of Gauntlgrym - PC
  • darthsicarius#8215 darthsicarius Member Posts: 28 Arc User
    I have a One S and I get the same issues. You'll experience it regardless of console version, makes no difference at all. It's the game itself. You ever invited ppl to group or joined a queue and the game suddenly crash dumps then rolls to dashboard..

    It's the game itself, no amount of restarting your xbox or clearing down cache on a cold boot will fix it. It's inevitable and happens very often to many players.

    Nothing we can do ourselves to fix it. You can have the best Internet connection in the world and the game will still crash dump.

    Just the way neverwinters built these days.
  • ravenfoot#8527 ravenfoot Member Posts: 3 Arc User
    > @darthsicarius#8215 said:
    > I have a One S and I get the same issues. You'll experience it regardless of console version, makes no difference at all. It's the game itself. You ever invited ppl to group or joined a queue and the game suddenly crash dumps then rolls to dashboard..
    >
    > It's the game itself, no amount of restarting your xbox or clearing down cache on a cold boot will fix it. It's inevitable and happens very often to many players.
    >
    > Nothing we can do ourselves to fix it. You can have the best Internet connection in the world and the game will still crash dump.
    >
    > Just the way neverwinters built these days.

    Has not changed with mod 21 if anything it's gotten worse
  • froger#9967 froger Member Posts: 616 Arc User
    I'm not going to say it's not the game itself. But if it were, then a HAMSTER ton of people would have the issue.
    Froger - Barbarian - Original Main - The Freak Core - Xbone
    Jade - Cleric - Healer Main - The Freak Core - Xbone
    Magnus - Fighter - Tank for queues - The Freak Core - Xbone
    Loverboy - Ranger - Alt - 9 3/4 Unbuffed - Xbone
    Nomnomnommm - Wizard - Alt - Droppin Crits on Fools - Xbone
    I Am The Wall - Paladin - Alt - Droppin Crits on Fools - Xbone
    Xeros - Rogue - Alt - 9 3/4 Unbuffed - Xbone
    RIP bad name - Warlock - Alt - 9 3/4 Unbuffed - Xbone
    Bardholomew - Bard - Alt - 9 3/4 Unbuffed - Xbone
    Sirona - Cleric - Alt - 9 3/4 Unbuffed - Xbone

    Jade - DC - Shadows of Gauntlgrym - PC
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