I have found that if you open a Protector's Bounty box before 24 hours from the last time you opened a PB box, a Figurine does not drop. The boxes do not restart timing when the game resets timing which makes things difficult when you are playing earlier than the day before.
This bug happened last year and I was hoping you would have fixed when it was reported last year. Please fix this bug.
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and apparently it resets at 9h before reset, not 24 h after you last opened it.