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Why is the game not working today

xxjahvier#9450 xxjahvier
xxjahvier#9450
 Member Posts: 29 Arc User
in Bug Reports (PlayStation®4)
Before the maintenance this morning 6-1, the game was not responding to any controls, chat was not viewable, vip rewards can't be claimed, and I was stuck in shadow slip. Not even a "server not responding" message. I thought you'd fix this on the maintenance today, but apparently not. The game is completely unplayable so what am I supposed to do. I've played this game everyday for four years and yes I've had a lot of issues but today is unacceptable

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    kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    I've not heard any other complaints. What all have you tried to resolve the issue on your end?
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    xxjahvier#9450 xxjahvier
    xxjahvier#9450
         Member Posts: 29 Arc User
    Closed the app and restarted everything I could. Seems better after a few hours I'm just glitching occasionally now
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    xxjahvier#9450 xxjahvier
    xxjahvier#9450
         Member Posts: 29 Arc User
    Maybe I'm just lucky because it's happening again. No chat log, no quests, cannot interact w anything, can stay in shadow slip indefinitely until it glitches me back to area entrance, no companions, and menu doesn't work. Please explain or fix it?
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    xxjahvier#9450 xxjahvier
    xxjahvier#9450
         Member Posts: 29 Arc User
    Can't log out or defeat myself
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    xxjahvier#9450 xxjahvier
    xxjahvier#9450
         Member Posts: 29 Arc User
    This is a continuing occurrence. After closing and restarting several times I'm able to play normally, after time outs of course. Takes a very long time just to claim vip because I can't interact and have to restart numerous times. It's cool floating around barovia forever in Shadow slip tho, I managed to clear the dark edges of the map
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