Pirate King's Retreat Bug

jadeofkatan

The dungeon is fine until the last boss. We activate the fire, but at the anchor, when you click to swing across, the zone in point is too low and you fall through the floor. There is no way to reach the boss. My character was level 80.

jadeofkatan

Running on a Level 54 character with a party of level 43 - 60 players. The dungeon completed before we got to the fire, and again the boss was not there. We instantly died.

majormarcin

@nitocris83 probably a bad idea to tag you here but if there is an option, I suggest that you disable this dungeon now

pitshade

Probably same assets as the Chult Patrols referenced in other bug reports

https://www.arcgames.com/en/forums/neverwinter#/discussion/1258552/airshipwreck-patrol

lissb

had the same problem a couple days ago. also lvl 80.

crusthelvete

Done it with several toons, it all ends up like this:

At that bridge, where last boss is, this happends everytime, for me :
Groups "splits up" (if enter with a party, party members stays)
, and if u enter last boss the ground dissapears and all falls to their death:

liadan1984

Same problem just happened. Appears some areas of the ship at the end failed to render.

gromovnipljesak

Basically, the entire floor disappeared and the queue disbanded. You could interact with the anchor but it would instantly teleport you to arena and since floor is missing you die by falling out of the map.

Have video if needed.

pitshade

https://www.arcgames.com/en/forums/neverwinter#/discussion/1258654/pirate-kings-retreat-bug

nitocris83

Issue was reported last week and is under investigation.

nitocris83

Issue was reported last week.

hotfrostworm

I am so glad this is not a Linux issue...

sagegodgamer

Having the same issue .

hotfrostworm

I will once again post this question here as it pertains to this error.

Why are these maps dynamic and not static? I think I may know the answer, but I am wondering, if anyone working at Cryptic knows why the maps are generated on the fly. It seems plausible, to take the time resources and repair these maps forever. One employee with very little skill could be assigned to make all these maps static with limited dynamic parts. The map count doesn't seem that large, it would be good practice to fix these and any maps created in the future.

At this point, my theory is either, the game engine is old and won't allow it, or employees are told to do it one way and nobody ever questions the reason why it should be done this way. Making these maps static maps, would benefit in shorter load times and eliminate these errors from ever occurring again. I certainly don't understand why it would take over a week to repair this error.

blackwolftundra

looks like the ship doesn't like anyone lol

greywynd

Payout occurs as you head down the pier and the party breaks up then.

hotfrostworm

greywynd said:

Payout occurs as you head down the pier and the party breaks up then.

This is due to the dynamic ship parts that don't load in, the enemy crew falls to their death before you arrive. The bug kills the NPCs for you. The party must use other means to leave this map. The fastest is H key for Help menu, I am stuck...
@majormarcin#1464 this is probably the reason they left it open for users to play.

I think everyone can agree the ship and all its parts are static in this map (they don't move and have no reason to move) and should not load in as over a dozen different items. The ship and all of its component parts should be one, and only one, 3D reference. The broken part is an issue in their database, as a library in update was offset. This offset is hard to track as it just a list of numbers. Repairs to this offset can easily spawn more offsets elsewhere in the database. As I understand, the ship parts are appearing elsewhere in maps they don't belong.

The long term solution appears to be, repair this ship and its surrounding area to spawn in as one object. The ship crew should remain dynamic models as they need to move around and are not statues. If the map needs to be broken into smaller segments, then the bounding boxes should at least be a priority for all maps.

All of the Cryptic maps seem to operate in this fashion, building maps like Lego™ puzzles. I can only guess the core engine is not that versatile? I also know from experience, core engines cost a lot of man-hours to build, time is money, and they don't like the depreciation factor of any game engine. Unless you are made of gold bricks, your game engine will be outdated by the time it is built.

yunusberkan

Graphical glich is present on the ship with the final boss in the Pirate King's Retreat dungeon.

yunusberkan

nitocris83

Issue is being investigated per a prior report. Thanks!

healinhandzz

Yes it is not good when you get to the end then all you do is die, I have a quest that I can not do.

majormarcin

@nitocris83

before updating:
the missing parts of the ship can be seen from afar,
when you are on the bend on the pier in front of the boss
the boss drops ending the bungeon, the portal opens, you get a reward if you were queuing, if you were not queuing, you will not open the box next to the portal because there is nothing to stand on

after the update:
the missing parts of the ship can be seen from afar,
when you approach you can see that some of them begin to disappear before your eyes (video)
the boss is not spawned until the team is gathered, so the instance cannot be completed
if you assemble a party, everyone dies (boss still alive?)

https://youtu.be/gIk2-YnC-Ow

arieswytch

Just got this twice in a row for my random and couldn't finish it.

hotfrostworm

majormarcin#1464 said:

@nitocris83

before updating:
the missing parts of the ship can be seen from afar,
when you are on the bend on the pier in front of the boss
the boss drops ending the bungeon, the portal opens, you get a reward if you were queuing, if you were not queuing, you will not open the box next to the portal because there is nothing to stand on

after the update:
the missing parts of the ship can be seen from afar,
when you approach you can see that some of them begin to disappear before your eyes (video)
the boss is not spawned until the team is gathered, so the instance cannot be completed
if you assemble a party, everyone dies (boss still alive?)

Well that is a step in the wrong direction... I don't know if they will shut it down for repairs, issue an emergency maintenance on this, or promptly ignore it. I know this is used to level characters through the random queues. I will do my best Tom Bodett for you, It is a good idea, to keep these +12 leveling dungeons up and running, as they are what new players see when they walk in your front door. It is a bad idea, to have several broken dungeons in the game over the winter holidays, that generate the bulk of future player revenues.

People are trapped in their homes (not just from the flu season) during the winter months, mostly due to the cold weather.
They get bored and binge watch streaming TV or play games. There is only so many times you can polish the house pets before they start losing their fur. People need to escape and they look to online games that offer both amusements and other people to cavort and frolic with in the months ahead. Breaking things in the winter is not going to make an impression on new users. Established users telling them, oh it is normal here, locks it in - they don't want a long term investment into the product you are selling them.

Out of respect to your product, if this was my product, I would get this shut down and repaired ASAP.

tepes

I ran it twice yesterday, in a private que, and both times the final boss didn't appear. Some assets of the ship appear to be missing and upon loading in I instantly died as I fell through the ship.

dionchi

I think it used to be players would at least get some credit for completing Pirate King random (AD's) seems the latest 'fix' is now no one gets even partial credit for reaching the boss... Everyone dies, no reward or AD's.

mwk

Yep and lot of jungle of chult ships in campaign are broken too! Don't activate lass boss, you will die!

mwk

nitocris83 said:

Issue was reported last week and is under investigation.

I believe I first to report it and thank you. XOXO